Support Coordinator

Liberty Community Connections; Pennsylvania; Remote; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

Liberty Community Connections in Chester County, PA, seeks a Service Coordinator to help participants obtain LTSS under CHC. You will lead planning, coordinate services, and facilitate access to medical, social, housing, and educational resources.

The ideal candidate has a bachelor’s degree in social work or a related field, at least three years of relevant experience, a valid driver’s license, and experience with disabilities or seniors needing LTSS. Managed Care experience is a plus.

Qualifications

• Bachelor’s degree in social work, psychology, or related fields.
• At least three years of experience in a social service or health care related setting.
• Valid driver’s license required.
• Experience working with people with disabilities or seniors in need of LTSS.
• Experience working with a Managed Care company is highly desirable.

Responsibilities

• Lead the participant-centered planning and service delivery process, ensuring its effective implementation.
• Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services.
• Provide information to participants and facilitate access to a range of services and supports, including medical, social, housing, educational, and other resources.
• Inform participants about LTSS requirements, the PCSP process, service alternatives, and delivery options.
• Advocate for participant rights and assist with the complaint, grievance, and DHS Fair Hearing processes.
• Conduct reevaluation of the level of care annually or as needed in accordance with CHC requirements.
• Complete required visits, including pop-up visits and triggering events that may involve traveling to multiple consumers' homes in multiple counties.
• Work with participants to complete activities necessary to maintain LTSS eligibility.
• Advocate for continuity of services, system flexibility, integration, and proper utilization of facilities and resources.

Education

Bachelor’s degree in social work, psychology, or related fields

Valid driver’s license

Job description

Liberty Community Connections, a leading organization in Long Term Services and Supports (LTSS), is seeking a dedicated and compassionate Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in assisting participants in obtaining essential services required by Community Health Choices (CHC). Our organization is contracted with all three Managed Care Companies approved by the Pennsylvania Department of Human Services.

Essential Responsibilities

• Lead the participant-centered planning and service delivery process, ensuring its effective implementation.
• Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services.
• Provide information to participants and facilitate access to a range of services and supports, including medical, social, housing, educational, and other resources.
• Inform participants about LTSS requirements, the PCSP process, service alternatives, and delivery options.
• Advocate for participant rights and assist with the complaint, grievance, and DHS Fair Hearing processes.
• Conduct reevaluation of the level of care annually or as needed in accordance with CHC requirements.
• Complete required visits, including pop-up visits and triggering events that may involve traveling to multiple consumers' homes in multiple counties.
• Work with participants to complete activities necessary to maintain LTSS eligibility.
• Advocate for continuity of services, system flexibility, integration, and proper utilization of facilities and resources.

Minimum Education and Experience Qualifications

• Bachelor’s degree in social work, psychology, or related fields.
• At least three years of experience in a social service or health care related setting.
• Valid driver’s license required.
• Experience working with people with disabilities or seniors in need of LTSS.
• Experience working with a Managed Care company is highly desirable.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule

• Monday to Friday
• No weekends

Location

• Chester County, PA (Required)
• Work Location: Remote