Support Coordinator

Priority Dispatch Corp.; Dickinson (ND); On-site; USD 35,817 - 46,838; Full time

Job summary

Priority Dispatch Corp. is seeking a Support Coordinator in Dickinson, ND to provide complex case management and quality assurance for people with Developmental and/or Intellectual Disabilities.

You will develop goals, support plans, and coordinate services through an interdisciplinary team to promote living, vocational, and recreational skills. You will also monitor health care needs, assist with hospital admissions, and oversee staff and resources at the assigned site, ensuring compliance with

Qualifications

• Must advocate for people supported.
• Able to work with a cohesive team.
• Strong leadership and independent function.
• Flexible, creative thinker with strong communication and problem-solving skills.

Responsibilities

• Provide complex case management and quality assurance for individuals with disabilities.
• Coordinate assessments and growth opportunities with interdisciplinary teams.
• Monitor health care needs and assist with hospital admissions and transportation as needed.
• Oversee site management and staff at assigned work locations.

Skills

Advocacy

Teamwork

Leadership

Communication

Public relations

Education

Bachelor of Arts or Science

Behavioral science background preferred

Experience with intellectual/developmental disabilities

Computer knowledge

Valid driver’s license

Job description

# Support CoordinatorHot JobDickinson, ND 58601## OverviewSalary Range$29.62 - $30.30 Hourly## DescriptionA Support Coordinator provides complex case management supports and quality assurance for people with Developmental and/or Intellectual Disabilities. Job duties include assisting in developing goals, learning, and support objectives, and writing plans to advance living, vocational, and recreational skills, assisting people to manage finances, coordinating services through an interdisciplinary team approach, monitoring services to ensure that standards of service meet or exceed applicable standards and laws, and responsibility for the overall management of assigned site(s) and staff if applicable.I. **ESSENTIAL FUNCTIONS** 1. Case Management* Observes individuals, reviews data and progress, and revises programs based on individual need and performance* Ensures consistency among external and internal programs and disciplines* Ensures service design and delivery which provides each individual with an appropriate active treatment program* Ensures that any discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual’s assessment and program are resolved* Pivotal to the adequacy of the program the individual receives, since it is this role that is intended to ensure that the individual receives those services and interventions necessary by competent persons capable of delivering them. The paramount importance of having persons competent to judge and supervise active treatment issues cannot be overstated* An individual’s plan may be coordinated and monitored by more than one Support Coordinator* Coordinate assessments focusing on a person’s interests and abilities utilizing guidelines and systems recommended by the DD Division* Establish and coordinate opportunities for growth, identifying needed supports for the person to include social/recreational activities in their home and community, volunteer and/or work experience, family connections and new experiences* Maintain and update Masterfile and inservice staff on pertinent new/updated information* Develop applicable programs and plans, presenting to the Human Rights and Behavior Support Committees if applicable* Monitor and respond to internal communication regarding people you support* Write discharge summaries* Oversee financial resources* Work with outside entities such as Social Services, Social Security, Protection & Advocacy, Badlands Human Service Center, etc.* Assist with assessments, investigations and follow-up of suspected abuse/neglect/exploitation as assigned* Comply with applicable laws, ABLE, Inc. policies and procedures, standards, such as ICF/IID, HCBS, The Council, etc.* Ensure attendance/payment information is properly documented and submitted as required* Complete, submit, and review agency documentation as required, such as General Event Reports (GERS), Behavior Incident Reports (BIRS), Expense Reports, etc. B. Health Supports* Monitor the overall physical and mental health care needs of people to include medication ordering/monitoring, ensure all regular and follow-up appointments are scheduled such as dental, visual, labs, x-rays, annual physicals/wellness checks, therapies, specialists, etc.* Ensure that adequate environmental supports and assistive devices are present and promote independence* Respond to accidents, injuries, illnesses, etc.* Provide pertinent instructions to staff, updating family/guardian/DD Program Manager (DDPM), documenting in Masterfile/Medical file, etc.* Assist with hospital admissions/discharges, emergency room treatments and transportation arrangements as needed for both in and out-of-town appointments1. Supervisory Duties* Assist in selecting staff, providing ongoing teaching/coaching and input on evaluations for leadership and all staff at work site* Participate with the hiring, disciplinary and firing of employees at that worksite* Assist in monitoring staff progress with module completion and inservice training as required.* Assist in creating staff work schedules* Coordinate and facilitate staff meetings as needed for the site* Oversee the total management of work site* Attend management team meetings and other pertinent meetings as designated* Participate in company on-call rotation when requestedII. **ESSENTIAL KNOWLEDGE, SKILLS, CHARACTERISTICS*** Must possess the ability to be a strong advocate of people supported* Must possess the ability to work with others as part of a cohesive team* Must possess the ability to be a strong leader and function independently* Must possess the ability to be flexible and creative* Must possess excellent written/oral communication, problem solving skills, and public relation skillsIII. **QUALIFICATIONS*** Bachelor of Arts or SciencePrefer a degree in a Behavioral Science or Human Service field* One year of experience working with people with Intellectual/Developmental Disabilities* Computer knowledge* Valid driver’s license* Ability to complete the statewide training modules and inservices within the required timelinesThis description does not constitute a written or implied contract of employment nor is itall inclusive. Employee may also perform other reasonably related duties as assigned by immediate supervisor and/or other management as required.I have read and understand the above described job description and by signing agree that I am able and willing to perform the tasks assigned to me.**ABLE, INC. IS DEDICATED TO:*** **ENHANCING RELATIONSHIPS,*** **PROVIDING OPPORTUNITIES FOR GROWTH, AND*** **ENCOURAGING PEOPLE TO REACH THEIR PERSONAL DREAMS****GENERAL DESCRIPTION:**Provide complex case management supports and quality assurance for people with Developmental and/or Intellectual Disabilities. Job duties include assisting in developing goals, learning, and support objectives, and writing plans to advance living, vocational, and recreational skills, assisting people to manage finances, coordinating services through an interdisciplinary team approach, monitoring services to insure that standards of service meet or exceed applicable standards and laws, and responsibility for the overall management of assigned site(s) and staff if applicable.I. **ESSENTIAL FUNCTIONS** 1. Case Management* Observes individuals, reviews data and progress, and revises programs based on individual need and performance* Ensures consistency among external and internal programs and disciplines* Ensures service design and delivery which provides each individual with an appropriate active treatment program* Ensures that any discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual’s assessment and program are resolved* Pivotal to the adequacy of the program the individual receives, since it is this role that is intended to ensure that the individual receives those services and interventions necessary by competent persons capable of delivering them. The paramount importance of having persons competent to judge and supervise active treatment issues cannot be overstated* An individual’s plan may be coordinated and monitored by more than one Support Coordinator* Coordinate assessments focusing on a person’s interests and abilities utilizing guidelines and systems recommended by the DD Division* Establish and coordinate opportunities for growth, identifying needed supports for the person to include social/recreational activities in their home and community, volunteer and/or work experience, family connections and new experiences* Maintain and update Masterfile and inservice staff on pertinent new/updated information* Develop applicable programs and plans, presenting to the Human Rights and Behavior Support Committees if applicable* Monitor and respond to internal communication regarding people you support* Write discharge summaries* Oversee financial resources* Work with outside entities such as Social Services, Social Security, Protection & Advocacy, Badlands Human Service Center, etc.* Assist with assessments, investigations and follow-up of suspected abuse/neglect/exploitation as assigned* Comply with applicable laws, ABLE, Inc. policies and procedures, standards, such as ICF/IID, HCBS, The Council, etc.* Ensure attendance/payment information is properly documented and submitted as required* Complete, submit, and review agency documentation as required, such as General Event Reports (GERS), Behavior Incident Reports (BIRS), Expense Reports, etc. B. Health Supports* Monitor the overall physical and mental health care needs of people to include medication ordering/monitoring, ensure all regular and follow-up appointments are scheduled such as dental, visual, labs, x-rays, annual physicals/wellness checks, therapies, specialists, etc.* Ensure that adequate environmental supports and assistive devices are present and promote independence* Respond to accidents, injuries, illnesses, etc.* Provide pertinent instructions to staff, updating family/guardian/DD Program Manager (DDPM), documenting in Masterfile/Medical file, etc.* Assist with hospital admissions/discharges, emergency room treatments and transportation arrangements as needed for both in and out-of-town appointments1. Supervisory Duties* Assist in selecting staff, providing ongoing teaching/coaching and input on evaluations for leadership and all staff at work site* Participate with the hiring, disciplinary and firing of employees at that worksite* Assist in monitoring staff progress with module completion and inservice training as required.* Assist in creating staff work schedules* Coordinate and facilitate staff meetings as needed for the site* Oversee the total management of work site* Attend management team meetings and other pertinent meetings as designated* Participate in company on-call rotation when requestedII. **ESSENTIAL KNOWLEDGE, SKILLS, CHARACTERISTICS*** Must possess the ability to be a strong advocate of people supported* Must possess the ability to work with others as part of a cohesive team* Must possess the ability to be a strong leader and function independently* Must possess the ability to be flexible and creative* Must possess excellent written/oral communication, problem solving skills, and public relation skillsIII. **QUALIFICATIONS*** Bachelor of Arts or SciencePrefer a degree in a Behavioral Science or Human Service field* One year of experience working with people with Intellectual/Developmental Disabilities* Computer knowledge* Valid driver’s license* Ability to complete the statewide training modules and inservices within the required timelinesThis description does not constitute a written or implied contract of employment nor is itall inclusive. Employee may also perform other reasonably related duties as assigned by immediate supervisor and/or other management as required.## Qualifications* achelor of Arts or SciencePrefer a degree in a Behavioral Science or Human Service field* One year of experience working with people with Intellectual/Developmental Disabilities* Computer knowledge* Valid driver’s license* Ability to complete the statewide training modules and inservices within the required timelines.