Support Broker

ARISE CHILD AND FAMILY SERVICE INC; City of Syracuse (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

ARISE CHILD AND FAMILY SERVICE INC in Syracuse, NY seeks a Support Broker to develop Self-Direction budgets and plans, supervise self-hired DSPs, and help individuals manage their budgets and staff. The role requires OPWDD authorization, a human services degree, and supervisory experience.

You will monitor expenditures, participate in Lifeplan and Planning Team activities, and ensure all required documentation is current within OPWDD regulations.

Qualifications

• Current OPWDD Support Broker Authorization is required.
• Bachelor's degree in a human services field is needed.
• Minimum two years supervisory experience with a developmental disability population, or five+ years with supervisory responsibility.
• Reliable transportation and valid driver's license are required.
• Knowledge of computer systems and usage is expected.

Responsibilities

• Develop Self-Direction budgets and service plans for individuals.
• Supervise self-hired DSPs and assist in hiring/training.
• Monitor SD expenditures and budget monthly.
• Attend and facilitate Planning Team meetings and Lifeplan reviews.
• Ensure documentation complies with Medicaid/OPWDD policies in eVero.
• Develop Safeguards/IPOPs and Habilitation Plans per OPWDD requirements.

Skills

Oral and written communication

Decision-making

Independence

Attention to detail

Interpersonal skills

Reliable transportation

Education

Bachelor's degree in human services

OPWDD Support Broker Authorization

Job description

Support BrokerPosition Summary: Develop Self-Direction budgets and service plans for individuals and administer their implementation. Supervise self-hired support staff/DSPs. Assist in the hiring and training of DSPs and as needed and assist individuals and families with managing their budgets and expenses. The Support Broker must have current OPWDD Support Broker Authorization.Position Responsibilities:Work closely with individuals and their families to create Person Centered Plans for the development of Self-Direction Service Plans and Budgets that are meaningful and valuable to the personMonitor SD expenditures and review monthly spending summariesAssist individual and Planning Team in reviewing expenditures to ensure monthly spending does not exceed SD budgetMonitor SD plan and budget every month and complete budget amendments as neededComplete monthly Community Habilitation Summaries as neededAssist with the development and maintenance of the Planning Team as neededSchedule, attend and facilitate Planning Team meetings at least two times per year and as neededProvide education and training to participant and Planning Team in implementing the SD plan and budgetAttend Lifeplan meetingsRequest and maintain required SD documentation according to Medicaid and OPWDD regulations and policiesAssist with reviewing and updating Person Centered Plan as neededAssist the participant with hiring and training support staff as needed. Assist the individual with recruiting, interviewing, hiring and scheduling self-hired staff as neededWork with the individual and Planning Team to identify and develop connections in the community that support the SD plan as neededWork with the individual to ensure that all necessary safeguards are included and addressed in the LifeplanDevelop Safeguards/IPOPs for all individuals who receive self-hired servicesDevelop and update Habilitation Plans for Self-Hired Community Habilitation (CH) and Supported Employment (SEMP) services, as per NYS Office for People With Developmental Disabilities (OPWDD) requirements and agency policy as indicated below:a. Work from the participant’s Lifeplan in conjunction with the Care Manager, individual, family, advocates and other service providers. Develop a detailed Habilitation Services plan that instructs the Habilitation Services DSPs to:(i) Ensure the health and safety of the individuals being served during habilitation activities(ii) Assist individuals to live successfully in their homes by teaching life skills(iii) Work cooperatively with individuals, families, supervisors and other agency personnel(iv) Design specific actions to take for the person to achieve their valued outcomes in a timely mannerb. Establish effective communication channels and relationships with all parties involved in service planning, particularly the individual and familyc. Evaluate each habilitation plan at least every 6 months for relevance and effectiveness, updating and adapting as necessary with participant and other involved partiesd. Complete other related documentation as required by agency or OPWDDSupervise assigned DSPs and the delivery of habilitation services as indicated below:Monitor the work of self-hired staff through daily service records in eVero, direct feedback from individuals and families served and DSP communicationsConduct initial DSP Performance Evaluations of job performance for each staff person working witheach individual within 90 days of hireMaintain a supervisory log for communication with each staff person who has compliance and or otherwork related concern or issuesd. Identify staff disciplinary issues and addresses them according to EFR policies and proceduresDocument communications with each individual/family and Care Manager in eVeroMonitor and upload all Lifeplans in eVero to ensure compliance with OPWDD regulations and agency proceduresEnsure that all habilitation services plans, safeguards, annual and semi-annual reviews are uploaded in eVero and are readily available for reviewPerform administrative duties necessary to maintain accurate records, utilizing eVero and the agency network in accordance with agency policies and proceduresConduct self in a manner as to always contribute to maximum participant growth and in accordance with all regulations and agency policy and proceduresAttend all staff meetings and mandatory training sessions to keep abreast of updated agency policies and OPWDD regulationsAccomplish other job related tasks and/or duties as needed or assignedComplete annual Support Broker training requirements and maintain OPWDD AuthorizationEssential skills:Excellent oral and written communicationSound decision-making and judgmentAbility to work independentlyMeticulous attention to detail with good organizational skillsExceptional interpersonal skillsQualifications:Current OPWDD Support Broker AuthorizationA bachelor's degree in a human services field and at least two (2) years experience working with persons with developmental disabilities or five (5) or more years experience working with people with developmental disabilities with at least (2) years in a supervisory roleReliable transportationCurrent auto insurance; valid driver license; acceptable driving recordKnowledge of computer systems and usage