Support Associate - White House Black Market

Chico's; Burlington (MA, VT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the fashion retail sector is seeking a Support Associate to enhance customer experiences and operational efficiency. This role involves supporting sales operations, managing merchandise, and ensuring a clean and organized boutique environment. The ideal candidate will possess strong communication skills, a knack for organization, and a passion for teamwork. Join a dynamic team that values personal growth and development, and be part of a culture that celebrates diversity and inclusivity. If you're ready to contribute to a vibrant retail atmosphere, this opportunity is perfect for you!

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote the Most Amazing Personal Service (MAPS) principles.
• Support boutique cleanliness and organization.

Skills

Customer Service

Organizational Skills

Communication Skills

Multitasking

Teamwork

Education

High School Diploma

Job description

Join our fashion-obsessed team

Dedicated to a styling and social experience that makes women feel beautiful.

Position Objective

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment.
• Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented timely.
• Enter receiving documents into the system, reconcile invoices, and complete store transfers and locate requests accurately.
• Process visual materials, store hardware, and signage properly.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, and signage placement.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18+ years old.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines.
• Teamwork demonstrated skills.
• Experience with visual merchandising is a plus.
• Effective communication using headsets.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are always accepting applications for talented individuals. Applications may be submitted at any time; however, not all positions may be open. Accommodation requests are available for applicants with disabilities. For assistance, contact your local Store Manager.

Note: It is illegal to require lie detector tests for employment.

Location

3428 Burlington Mall

Equal Opportunity Employer

Chico's FAS, Inc. is committed to diversity and prohibits discrimination based on race, color, religion, marital status, age, national origin, disability, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.