Support Associate - White House Black Market

Chico's; Dawsonville (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in fashion is seeking a Support Associate to join their vibrant team. This role focuses on creating a customer-centric environment, ensuring merchandise is handled efficiently, and maintaining store organization. Ideal candidates will possess strong communication and organizational skills, thrive in a fast-paced setting, and embrace opportunities for personal growth. If you are passionate about fashion and customer service, this position offers a fantastic opportunity to develop your skills in a supportive and dynamic atmosphere.

Qualifications

• Excellent communication and customer service skills required.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Process merchandise and ensure items are properly stored and ticketed.
• Support and promote the Most Amazing Personal Service (MAPS) principles.
• Maintain boutique cleanliness and organization.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment.
• Reorganize merchandise as needed to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the computer system, reconcile invoices, and complete store-to-store transfers accurately and timely.
• Process visual materials, props, signage, and store hardware properly.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual displays, including floorsets, window changes, signage, etc., as directed.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and feedback.

Other duties as assigned. This role may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Willingness to learn or adapt to company technology.
• Ability to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; headset use required.
• Regular attendance and flexibility to work nights, weekends, and holidays are essential.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals to join our store teams. Applications are reviewed for suitability with available positions. Accommodation requests for disabilities are available upon contact with your local Store Manager.

Location: 3237 North Georgia Premium Outlets

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.