Support Associate - White House Black Market

Chico's FAS, Inc. - Retail; Snellville (GA); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a chic team dedicated to inspiring women through styling and social experiences. As a Support Associate, you'll play a vital role in a customer-focused sales culture by handling merchandise, organizing stock, and ensuring a clean boutique environment. This position offers a fantastic opportunity for personal growth and teamwork in a vibrant retail setting. If you're passionate about customer service and eager to contribute to a collaborative team, this role is perfect for you. Embrace the chance to make a difference in the lives of our customers while enjoying a dynamic work environment.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills; ability to multi-task.

Responsibilities

• Process merchandise, ensuring proper storage and ticketing.
• Support and promote MAPS principles for a cohesive experience.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Adaptability to Technology

Teamwork Orientation

Education

High School Diploma or Equivalent

Job description

Support Associate - White House Black Market

Location: 30039, Southeast, United States

Reference Number: 4485

Position Type: Permanent

Category: Retail

Job Function: Store - Associate

Join Our Team

Become part of our chic team dedicated to inspiring women to express their individuality through styling and social experiences.

Position Objective

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment.
• Merchandise new products promptly and accurately.
• Enter receiving documents into the system, reconcile invoices, and manage store-to-store transfers.
• Handle visual materials and signage timely and properly store stockroom hardware.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives, including floorsets and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

Support and promote MAPS principles, offering a cohesive omni-channel experience.

Teamwork and Growth

Encourage collaboration, seek personal development, and solicit feedback.

Other duties as assigned. Duties may vary by brand.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills; ability to multi-task.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork orientation.
• Visual merchandising experience desired.
• Effective communication using headsets.
• Regular attendance and flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Walking/Standing: 67-100% of shift.
• Lifting up to 50 lbs.: 1-33% of shift.
• Climbing: 34-66% of shift.

We welcome applications for growth and are committed to accommodating applicants with disabilities. Equal opportunity employer.