Support Associate - White House Black Market

Chico's; Baywood (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic team at a forward-thinking fashion retailer dedicated to creating a styling and social experience for women. As a Support Associate, you will play a pivotal role in maintaining operational excellence and enhancing customer experiences. Your responsibilities will include merchandise handling, stock processing, and ensuring a clean and organized boutique environment. This role offers opportunities for personal growth and development in a collaborative atmosphere. If you are passionate about fashion and customer service, this is the perfect opportunity to thrive in a vibrant team culture.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.

Responsibilities

• Process merchandise and ensure proper storage and replenishment.
• Model and promote the Most Amazing Personal Service (MAPS) principles.

Skills

Communication Skills

Customer Service

Organizational Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Support Associate supports a customer and product-focused sales culture, emphasizing core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor. Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Accurately enter receiving documents, reconcile invoices, and complete store-to-store transfers and locate requests.
• Process visual packet materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage, and visual presentations.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, providing a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative environment for problem-solving.
• Seek personal development opportunities and feedback.

Other duties as assigned. Responsibilities may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; headset use required.
• Regular attendance and flexible schedule, including nights, weekends, and holidays, are essential.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications at any time for future openings. Accommodation requests for disabilities can be directed to your local Store Manager. The wage range is $16.50 to $20.75, based on qualifications.

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.