Support Associate - White House Black Market

Chico's FAS, Inc. - Retail; Arlington (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in retail is seeking a Support Associate to enhance customer and product-focused sales. This role involves merchandise handling, stock processing, and maintaining store organization while fostering a collaborative environment. The ideal candidate will possess excellent communication and organizational skills, ensuring a seamless shopping experience for customers. This position offers an opportunity to grow within a dynamic team dedicated to excellence and inclusivity. Join a company that values its associates and provides a supportive atmosphere for personal and professional development.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older with strong organizational abilities.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Support excellent customer service standards and a cohesive omni-channel experience.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Teamwork

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Support Associate - White House Black Market

Location

Arlington, Texas, 76001, United States

Region

Midsouth

Reference Number

6416

Position Type

Permanent

Category

Retail

Job Function

Store - Associate

Company Overview

With approximately 1,300 boutiques and outlets across the U.S., along with an online presence, we leverage sophisticated technology and resources to ensure our continued success. Our team of nearly 16,000 associates is committed to excellence, working across diverse careers from finance and accounting to technology and merchandising.

Job Summary

The Support Associate supports a customer and product-focused sales culture by performing sales operations such as merchandise handling, stock processing, and stockroom organization. We are passionate about our work and believe our team is the best place to work, learn, and grow.

Key Responsibilities

1. Operational Excellence:
   • Process merchandise, ensuring proper storage, ticketing, and easy replenishment.
   • Merchandise new products promptly.
   • Enter receiving documents, reconcile invoices, and manage store-to-store transfers accurately.
   • Handle visual materials, signage, and store organization.
   • Participate in pricing updates and markdowns.
   • Assist with visual displays and store cleanliness.
2. Customer Experience:
   • Support and promote excellent customer service standards, offering a cohesive omni-channel experience.
3. Teamwork and Development:
   • Foster an inclusive, collaborative environment.
   • Seek personal growth opportunities and feedback.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational abilities and multitasking skills.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Teamwork orientation.
• Experience with visual merchandising is a plus.
• Availability to work nights, weekends, and holidays.

Physical Requirements

• Walking/Standing: 67-100% of shift.
• Lifting up to 50 lbs.: 1-33% of shift.
• Climbing: 34-66% of shift.

Additional Information

We welcome applications for future openings and provide accommodations for applicants with disabilities. To request assistance, contact your local Store Manager.

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.