Support Associate (Stock)

FAST RETAILING CO., LTD.; New York (NY); On-site; USD 24,796 - 27,552; Part time

Job summary

FAST RETAILING CO., LTD. is seeking a Support Associate located in New York. In this role, you will partner with management and sales teams to ensure operational excellence. A strong focus on client satisfaction and interpersonal communication is essential.

The ideal candidate will have over a year of experience in a client-centric environment and be proficient with point of sale systems. This position offers a competitive salary of $18-$20 per hour and the opportunity to contribute to a superior shopping experience.

Qualifications

• 1+ years’ prior work in a client-centric, sales, support, or back of house environment.
• Strong verbal and written communication skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Support management and sales team for smooth operations.
• Maintain stock organization and assist in shipping/receiving.
• Execute register functions and manage inventory transactions.
• Ensure effective team communication and motivation.
• Participate in training and development meetings.

Skills

Client-centric sales experience

Dynamic interpersonal communication

Independent work ethic

Time management skills

Experience with teamwork

Tools

Point of sale system

Job description

Responsibilities

• Support Associate partners with management and sales team to ensure a seamless flow between front and back of house.
• Assist in maintaining all-areas back of house including stock organization, shipping/receiving, and supply orders per policy and procedure.
• Efficiently execute register functions and inventory transactions.
• Ensure effective communication between all team members, support team motivation, and contribute new and innovative ideas to support meeting business goals.
• Participate in all training and development meetings.
• Maintain back of house functions, assist in stock, shipping, receiving protocols, and related processes inclusive of paperwork.
• Support risk management, physical security, store cash control and inventory control.
• Participate in physical store inventories.
• Identify product concerns and communicate inventory needs to support the business goals.
• Comply with all point of sale register policy and procedures.
• Support building meaningful relationships with clients through strong interpersonal skills both in store and over the phone.
• Collaborate with all team members to support a superior shopping experience.
• Ensure client needs are quickly and effectively met for overall customer satisfaction.
• Uphold merchandise standards and maintain visual directive.
• Be present on and off the floor as a Theory Brand Ambassador.

Qualifications

• 1+ years’ prior work experience in a client‑centric, sales, support, or back of house environment.
• Dynamic interpersonal and communication skills, both verbal and written.
• Independent work ethic, time management skills.
• Computer skills to operate point of sale system; experience with teamwork is a plus.

Salary: $18-$20/hour

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.