Support Associate - Soma

Chico's; South Portland (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in retail is seeking a Support Associate to join their vibrant team. This role is pivotal in creating an exceptional customer experience through effective merchandise handling, stock processing, and maintaining store organization. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and organizational skills. With a commitment to teamwork and personal growth, this position offers a chance to contribute to a culture that values innovation and inclusivity. If you're ready to make a meaningful impact in a supportive environment, this opportunity is for you.

Qualifications

• Must be 18 years or older with a high school diploma.
• Previous stock or cashier experience preferred.

Responsibilities

• Process merchandise and ensure proper storage and organization.
• Model and promote exceptional customer service principles.
• Support boutique cleanliness and organization.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Ability to Multitask

Teamwork

Education

High School Diploma or Equivalent

Job description

Join Our Team at Chico's FAS, Inc.!

We are customer obsessed, innovative, and pride ourselves on having the best culture in retail. Join us today!

Position Objective

The Support Associate supports a customer and product-focused sales environment, where our core principles guide all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team makes us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers accurately and timely.
• Process visual materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives like floorsets, window changes, signage placement, etc.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Responsibilities may vary across different brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines.
• Teamwork demonstrated ability.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including headset use.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

Physical Requirements

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications from all qualified individuals. Accommodation requests for disabilities are available upon contact with your local Store Manager.

5446 Maine Mall

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.