Support Associate - Part Time

Belk, Inc. & Belk eCommerce LLC.; Branson (MO); On-site; USD 11,000 - 19,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. in Branson, MO is seeking an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries, stocking shelves, and preparing new merchandise for the floor.

You will unload cartons, assist with floor sets and merchandising, maintain clean back-of-house areas, and support customer orders with a friendly, service-oriented approach during peak times and holidays.

Qualifications

• Customer service oriented with a focus on helping shoppers.
• Ability to lift and move items up to 50 lbs.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Unload cartons from truck deliveries and sort by department.
• Process merchandise, remove plastic, and hang items for sales floor readiness.
• Assist with floor sets, price changes, and merchandising presentations.
• Support inventory processes including RFID tasks and sensor tag application.
• Maintain cleanliness and back-of-house organization to promote efficiency.
• Assist with store fulfillment and customer orders as needed.

Skills

Customer service

Flexibility

Teamwork

Attention to detail

Lift 50 lbs

Tech savvy

Tools

Windows OS

Tablets & smartphones

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor.
• Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness.
• Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

$8.00 - $14.00

We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com

We set trends through our merchandise and, more importantly, through the way we work.

At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job.

Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business.

Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders.

Diversity is about embracing our differences and realizing they are what makes us stronger.

We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop.

We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day.

Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.