Support Associate - Full Time - Market Store

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 12,000 - 19,000; Part time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional DevelopmentOp

Employee Assistance Programs

Education and Tuition Reimbursement

Benefit eligibility dependent on role

Your career. Your runway.

Job summary

Belk is seeking an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries, preparing new merchandise for the floor, and supporting back-of-house organization. The role collaborates with merchandising to place and sign products on the sales floor in an hourly environment.

You will unload cartons, apply sensor tags, assist with facilities tasks, floor sets, price changes, and customer orders.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separate by department, process, remove plastic, and hang items as needed.
• Follow operational processes to enhance productivity and support inventory accuracy.
• Assist with facilities processes, lighting, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, price changes, and picking/packing orders.
• Replenish supplies, maintain cleanliness, and help with store recovery efforts.
• Provide exceptional customer service and help during peak traffic times.

Skills

Customer service

Communication

Tech-savvy

Flexible schedule

Teamwork

Tools

Windows

Job description

Role Overview

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

We'll love to have your smiling face on our team but not until you're 16! Since you're here you might as well do a little shopping. www.belk.com

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk's senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you'll find opportunities to make huge impact. It's the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

What you will do

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity. Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy. Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities. Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders. Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency. Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution. Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs. The job posting highlights the most relevant /essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Salary

$9.00 - $14.00

Benefits

• Medical, Dental, and Vision


• 401K with Matching Contribution


• Generous PTO


• Merchandise Discounts


• Paid Maternity and Paternal Leave


• Growth and Professional Development Opportunities


• Employee Assistance Programs


• Education and Tuition Reimbursement Programs


• *Benefit eligibility dependent on role and/or full-time/part-time status


• Your career. Your runway.

EEO Statement

We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.