Support Associate - Chico's

Chico's FAS, Inc. - Retail; Noblesville (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a chic team as a Support Associate, where you'll support a customer-focused sales culture. Responsibilities include merchandise handling, stock processing, and ensuring an excellent customer experience. Ideal candidates will have strong communication and organizational skills, and be ready to work in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Previous stock or cashier experience preferred.

Responsibilities

• Process merchandise and ensure proper storage and organization.
• Model and promote customer service principles.
• Assist with visual merchandising and store cleanliness.

Skills

Communication

Customer Service

Organizational Skills

Teamwork

Education

High school diploma or equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This involves performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and locate requests accurately and promptly.
• Receive and process visual packet materials, props, signage, and store stockroom hardware.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, visual presentations, and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and solicit feedback.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company-provided technology.
• Ability to work mostly standing during shifts.
• Ability to work quickly within strict timelines.
• Demonstrated teamwork skills.
• Exposure to visual merchandising techniques is desired.
• Effective communication with customers, associates, and management, including wearing/using a headset.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

Physical Requirements:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals to join our store teams. Applications are reviewed to match qualifications with available positions. Accommodation is available for applicants with disabilities. To request assistance, contact your local Store Manager.

Location: 0719 Hamilton Town Center

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.