Support Associate - Chico's

Chico's FAS, Inc.; Freehold (NJ); On-site; USD 17,604 - 25,073; Part time

Benefits offered by this job

Employee assistance programs

Discount programs

Job summary

A prominent retail company is seeking a Support Associate in Freehold, NJ. This role involves various sales operations functions, including merchandise handling and customer service. Ideal candidates will possess strong communication and organizational skills, along with experience in a sales environment. The position offers starting pay at $15.49/hour and various employee benefits.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Able to learn or adapt to company technology.

Responsibilities

• Process merchandise and ensure items are properly stored.
• Support Most Amazing Personal Service principles.
• Promote an inclusive, collaborative problem-solving approach.

Skills

Excellent communication skills

Customer service skills

Strong organizational skills

Ability to multi-task

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Support Associate - Chico's role at Chico's FAS, Inc.

Location: 3710 Route 9, Ste 2704, Freehold, NJ

This position is part of a customer- and product-focused sales culture where core principles guide store operations. The role involves performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Responsibilities

• Operational Excellence: Process merchandise, ensure items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganize merchandise to maximize stock space.
• Merchandising: Ensure new products are properly merchandised and represented in a timely manner.
• Receiving and Invoicing: Correctly enter all receiving documents into the computer system; reconcile merchandise invoices to items received as applicable; accurately and timely complete store-to-store transfers and Locate requests.
• Visual and Stockroom Support: Ensure visual packet materials, props and signage are received and processed timely; properly store stockroom hardware, hangers, sign holders, etc.; assist with pricing changes and markdowns.
• Visual Directives: Assist with floorsets, window changes, visual presentations, signage placement, etc., as directed.

Customer Experience

• Support Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and solicit feedback.
• Other duties as assigned.
• Assist with boutique cleanliness and organization.

Note: This position may be found in multiple brands; some duties may vary by brand.

Competencies

• Culture: Living Chico’s FAS values and guiding principles with a focus on Customers, Trust, Engagement, and Delivering Results with High Performance.
• Manages Complexity: Solve problems in the face of complex information.
• Plans and Aligns: Plan and prioritize work to meet organizational goals.
• Organizational Savvy: Navigate complex policy, process, and people dynamics.
• Courage: Address difficult issues and speak up when needed.

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to company technology
• Must be able to stand for majority of shift
• Ability to work quickly within strict timelines and demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Good communication with customers, associates, and management; headset use may be required
• Regular attendance and a flexible schedule including nights, weekends, and holidays

Physical Requirements

• Constant walking/standing: 67-100% of an 8-hour shift
• Occasional lifting up to 50 lbs: 1-33% of an 8-hour shift
• Frequent climbing: 34-66% of an 8-hour shift

Starting at $15.49/hour or city/local minimum wage as applicable. Part-time associates may participate in the Company’s employee assistance and discount programs. For more information regarding benefits, visit the Chico’s FAS careers page.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.