Support Associate - Chico's

Chico's FAS, Inc.; Marlton (NJ); On-site; USD 17,604 - 25,073; Part time

Benefits offered by this job

Employee assistance program

Employee discount program

Job summary

A retail company is seeking a Support Associate in Marlton, NJ, to enhance customer service and sales operations. The role involves merchandise processing, excellent communication skills, and the ability to work in a dynamic environment. A high school diploma is required, and previous stock or cashier experience is preferred. Compensation starts at $15.49/hour, with part-time benefits available.

Qualifications

• Must be 18 years of age or older.
• Previous stock or cashier experience preferred.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Exposure to visual merchandising and product placement techniques desired.

Responsibilities

• Process merchandise and ensure proper storage.
• Correctly enter receiving documents into the system.
• Participate in pricing changes and markdowns.
• Assist with boutique cleanliness and organization.

Skills

Excellent communication skills

Customer service skills

Strong organizational skills

Ability to multi-task

Teamwork

Education

High school diploma or equivalent

Job description

Support Associate – Chico’s FAS, Inc.

Join to apply for the Support Associate role at Chico’s FAS, Inc.

Position Objective

The Support Associate supports a customer- and product-focused sales culture, performing sales operations functions such as merchandise handling, stock processing, and stockroom organization.

Functional Responsibilities

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment, and reorganize merchandise to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and locate requests accurately and promptly.
• Ensure visual packet materials, props, and signage are received and processed in a timely manner, and properly store stockroom hardware, hangers, sign holders, etc.
• Participate in pricing changes and markdowns.
• Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Support Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.
• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Assist with boutique cleanliness and organization.
• Other duties as assigned.

Competencies

• Culture – Demonstrate the Chico’s FAS Values and Guiding Principles by showing customer focus, instilling trust, driving engagement, and delivering results with high performance.
• Manage Complexity – Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plan and Align – Plan and prioritize work to meet commitments aligned with organizational goals.
• Organizational Savvy – Maneuver comfortably through complex policy, process, and people-related organizational dynamics.
• Courage – Step up to address difficult issues and say what needs to be said.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast‑paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, associates, and management; wear and communicate with headset.
• Regular attendance is essential. Ability to work a flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing – 67‑100% of an 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1‑33% of an 8‑hour shift.
• Frequent climbing – 34‑66% of an 8‑hour shift.

Benefits

Starting at $15.49/hour or city/local minimum wage as applicable. Part‑time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

Equal Opportunity Employer

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.