Support Associate

Altar'd State; Richmond (VA); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Stand Out For Good, Inc. is seeking a part-time Brand Representative at our Richmond, VA location. You will warmly welcome guests, assist with styling choices, and guide them to the right merchandise while aiming to meet sales goals.

You will work with a friendly team to keep displays attractive, handle transactions via the POS system, and participate in inventory tasks. Must be 18+, able to work nights and weekends, and uphold store policies and safety guidelines.

Qualifications

• Experience delivering friendly guest service in retail.
• Ability to meet personal sales goals and upsell.
• Flexibility to work nights and weekends.

Responsibilities

• Greet every guest with a smile and assess needs to recommend merchandise and styling.
• Achieve personal sales goals and identify opportunities to upsell or cross-sell.
• Collaborate with team to maintain store standards and a world-class guest experience.
• Maintain product knowledge and ensure shelves are stocked, organized, and appealing.
• Process transactions accurately using the POS system and handle returns per policy.
• Assist with inventory tasks and keep workspace clean and safe.

Skills

Guest service

Upselling

Team player

Merchandise knowledge

Tools

POS system

Job description

## Support AssociateApplylocations: Richmond, VAtime type: Part timeposted on: Posted Todayjob requisition id: SOSJ12183136 - Short Pump Town Center - Richmond, VA****Who Are We?****Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.****Our Mission****"Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.****Role Overview****The **Brand Representative** plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.****Primary Responsibilities***** Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.* Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.* Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.* Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.* Ensure shelves and displays are stocked, organized, and visually appealing.* Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.* Process transactions accurately and efficiently using a point-of-sale system.* Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.* Adhere to company policies, procedures and guidelines, including safety protocols.* Process returns and exchanges according to company policy, always ensuring guest satisfaction.* Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.* **Must be 18 years or older*********\*Must be available to work nights & weekends\********Physical Requirements****This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.**Stand Out For Good, Inc.** is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.