Support Analyst

Fresh Express; Windermere (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Fresh Express in Windermere, Florida is looking for a motivated ERP Analyst to enhance their ERP systems focused on financial, manufacturing, and supply chain modules. This role involves collaboration with business operations and IT to ensure data integrity and optimize processes.

Key responsibilities include system support, troubleshooting ERP issues, leading financial processes, and ensuring compliance. Preferred qualifications include experience with EDI and technical skills like SQL. Some travel is required for this position.

Qualifications

• Experience with ERP systems, especially in financial and supply chain modules.
• Understanding of EDI transactions and integrations.
• Ability to troubleshoot system issues promptly.

Responsibilities

• Support and enhance ERP systems, focusing on financial and manufacturing modules.
• Analyze and resolve ERP-related issues to minimize disruption.
• Collaborate with teams to ensure data integrity and compliance.

Skills

ERP systems support

Data analysis and troubleshooting

Cross-functional collaboration

System integrations

Tools

SQL

JD Edwards

Job description

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business Operations, and IT to ensure system reliability, data integrity, and continuous improvement of core business processes.

Key Responsibilities

• Support, maintain, and enhance ERP systems (e.g., PRMS, BPCS, JD Edwards, or similar)
• Serve as the primary liaison between IT and Finance for system-related initiatives
• Analyze and troubleshoot ERP issues, ensuring timely resolution and minimal business disruption
• Lead and support month-end and year-end financial processes within the ERP system
• Develop and maintain reports, queries, and data extracts to support business needs
• Rotating after-hours support
• Collaborate with cross-functional teams to improve workflows and system utilization
• Support EDI transactions and integrations as needed, including coordination with internal teams and external partners
• Assist with system upgrades, patches, testing, and documentation
• Ensure data accuracy, integrity, and compliance with internal controls
• Ability to translate business requirements into system solutions
• Some travel required

Preferred

• Experience with EDI (ANSI X12, mapping, or troubleshooting)
• Technical background (SQL, data queries, report writing, or system integrations)
• Experience in manufacturing, Finance or distribution environments
• Familiarity with IBM i (iSeries/AS400) environments

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.