Support Analyst

NHS; Kettering (OH); Remote; USD 55,000 - 70,000; Full time

Job summary

A leading healthcare organization is seeking a Support Analyst to join their Health Intelligence team. The role involves data analysis, report creation, and stakeholder engagement to enhance decision-making processes. The ideal candidate will have experience in NHS systems and strong analytical skills, contributing to a team that values compassion, integrity, and collaboration.

Benefits

Flexible working

Home or remote working

Qualifications

• Experience with NHS Systems and applications.
• Ability to handle and interpret complex data.

Responsibilities

• Support production of accurate reports and analysis.
• Engage with colleagues and stakeholders effectively.

Skills

Data Analysis

Presentation

Data Manipulation

Education

Diploma in Higher Education

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Go back Kettering General Hospital NHS Foundation Trust

Support Analyst

The closing date is 21 May 2025

Are you someone keen to tell a story with data? Do you have an inquisitive mindset which will help make a positive difference across University Hospitals of Northamptonshire?

We are expanding our analytical offering by increasing the roles in the Insights & Partnerships section of the Health Intelligence team and would love you to join us.

We have recently implemented a new single data warehouse across UHN and are ready to leverage the potential that gives us as a team. We will be looking to embrace new tools and technology within our team to simplify our routine demands and push the offering far beyond the traditional.

We aim to effectively support our stakeholders across UHN by developing close working relationships with teams across the organisation, making data instantly accessible and moving the conversation to what the data tells us.

We are predominantly a remote team so fully support remote and flexible working. We do however have team meetings once a month which are hosted on site depending on their content and there may be other times where an on-site presence is required to support stakeholders.

Main duties of the job

The post holder will be a key part of the Health Intelligence Insights & Partnerships team, proactively engaging with colleagues and key contacts internally and externally.

Responsible for supporting the production of timely and accurate reports and bespoke pieces of analysis, ensuring compliance with regulatory and contractual responsibilities, supporting decision making, and improving performance.

This will require skills in analysis, report creation, presentation and data collection techniques, data manipulation, interpretation, and an ability to utilise the most appropriate methods of analysis.

About us

**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHSTrust and become University Hospitals of Northamptonshire.

Our Excellence Values

• Compassion
• Accountability
• Respect
• Integrity
• Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.

The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job responsibilities

The post holder will be a key part of the Health Intelligence Insights & Partnerships team, proactively engaging with colleagues and key contacts internally and externally.

Responsible for supporting the production of timely and accurate reports and bespoke pieces of analysis, ensuring compliance with regulatory and contractual responsibilities, supporting decision making, and improving performance.

This will require skills in analysis, report creation, presentation and data collection techniques, data manipulation, interpretation, and an ability to utilise the most appropriate methods of analysis.

Person Specification

Training & Quals

• Diploma in Higher Education or equivalent, or significant professional experience with an Information/Data Quality setting

Knowledge, Experience & Skills Pt 1.

• Experience of NHS Systems and applications
• Knowledge of, working with, and adhering to complex NHS Data Model and Dictionary definitions, and understanding of the Information Quality Assurance Initiative in the Information Governance Toolkit
• Handling, extracting and interpreting complex and sensitive data

Knowledge, Experience & Skills Pt 2.

• Advanced knowledge and use of IT systems and databases
• Data analysis skills at intermediate level
• Sound knowledge of the Microsoft products including PowerPoint and Excel
• Ability to present, analyse, and interpret data to all levels of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Kettering General Hospital NHS Foundation Trust

Full-time,Part-time,Flexible working,Home or remote working