Supply Coordinator

SumnerOne; Springfield (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Life & disability

Paid holidays

401(k) & profit sharing

Work-life balance

Job summary

SumnerOne in Springfield, MO is hiring a Supply Coordinator to enter orders, track requests, and ensure accurate and timely delivery of supply materials. You will communicate with the warehouse and customers, respond to inquiries, and help resolve issues to maintain smooth fulfillment.

This full-time, customer-facing role suits someone detail-oriented with experience in logistics, purchasing, or order processing, offering growth and benefits in a family-owned environment.

Qualifications

• Must be detail-oriented with strong organizational skills.
• Experience in customer service, logistics, purchasing, or order processing.
• Excellent communication abilities and ability to manage multiple priorities.
• Proficiency with data entry and ERP/order management systems preferred.

Responsibilities

• Enter and process supply orders with accuracy.
• Communicate with the supply warehouse regarding shipments and stock needs.
• Respond to calls and emails from internal and external customers.
• Research delivery status, product availability, and order details as needed.
• Assist with tracking, follow-ups, and issue resolution.
• Maintain accurate order documentation in the system.

Skills

Detail-oriented

Customer service

Communication skills

Data entry

ERP/order management systems

Tools

ERP software

Job description

SumnerOne is hiring a Supply Coordinator to support our supplies operations by entering orders, tracking requests, communicating with internal teams and customers, and ensuring accurate and timely delivery of supply materials. This role is ideal for someone who is detail-oriented, thrives in a customer-facing environment, and enjoys working within logistics, purchasing, or order fulfillment functions.

Responsibilities

• Enter and process supply orders in the system with accuracy
• Communicate with the supply warehouse regarding shipments, stock, and order requirements
• Respond to incoming calls, emails, and requests from internal and external customers
• Research delivery status, product availability, and order details as needed
• Assist with tracking, follow-ups, and issue resolution
• Identify priority issues and escalat
• Maintain accurate order documentation and notes in the system

Qualifications

• Computer literacy and proficiency with basic software and data entry
• Previous experience in customer service, logistics, purchasing, or order processing preferred
• Strong communication and organizational skills
• Ability to manage multiple priorities with attention to detail
• Professional, proactive, and team-oriented attitude
• Prior experience with data entry or ERP/order management systems preferred

Requirements

• Must be authorized to work in the U.S. and pass pre-employment screenings
• Fluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this role

Why SumnerOne?

• Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employees
• Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development
• Benefits from Day One: Medical, dental, vision, life & disability, and paid holidays
• 401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future
• Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration

General Information:

• Job Type: Full Time, M-F, 8AM-5PM
• Location(s): Springfield, MO

SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

SumnerOne is proud to be an Equal Opportunity Employer