Supply Chain Training Manager

US Foods; La Mirada (CA); On-site; USD 71,000 - 110,000; Full time

Job summary

US Foods, Inc. is seeking an experienced Onboarding & Training Lead to manage the 90-day onboarding for Selectors and Drivers, coaching trainers, and driving performance metrics across onboarding programs.

The role requires 2+ years of training/facilitation, strong leadership, and hands-on warehouse experience, with travel as needed to multiple distribution centers. This position reports to Operations & HR leadership.

Qualifications

• Two years of training/facilitation experience.
• One year overseeing a workforce.
• Strong leadership and communication skills.
• Experience in a Supply Chain/Warehouse environment preferred.

Responsibilities

• Lead onboarding of new hires for first 90 days.
• Coach and mentor trainers and new hires.
• Track performance metrics (30/60/90 days).
• Coordinate scheduling and resources for training.
• Ensure safety and productivity goals are met.

Skills

Leadership

Communication

People development

Training facilitation

Onboarding

Education

High School diploma

Bachelor's degree preferred

Tools

PowerPoint

Word

Excel

Access

ERP systems

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!ESSENTIAL DUTIES AND RESPONSIBILITIESOwns execution of warehouse training (classroom & on-the-job) for new Selectors & Drivers during the first 90-days of employment through coaching and mentoring Selector and Driver Trainers and when necessary and delivery training.Leads a team of Supply Chain Trainers & New Hires through a multi-week onboarding period (first 90 days) as measured by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge, retention).Directs and coordinates all aspects of onboarding and training including scheduling/assigning resources, conducting classroom & on-the-job training when Selector/Driver trainers are not available, performing observations, acting as SME on process & milestones and metric tracking/success measurements.Provides actionable performance, behavioral feedback and coaching in both classroom and on-the-job environments to trainers and new hires.Facilitates mentoring of new Selectors & Drivers to drive engagement through the onboarding process.Analyzes and tracks weekly Trainer’s & Associate’s performance (30/60/90-day milestones) to ensure expectations are met.Collects data to determine safety, effectiveness, retention, and sustainability of training for the continuous improvement of the program.Ensures both new and existing Associates are safely following preferred plays while meeting productivity goals.Partners with Vice President Operations, Directors, HR, and Supervisors/Managers to regularly check progress and performance of new selectors to uncover coaching opportunities and identify steps to improve performance.Actively attends and participates in all required routines including but not limited to: UMOS steering, labor planning, and others.Reports performance and retention data to HR and L&D while providing training recommendations and strategies based on trends.May consult in the interview, hire, performance review, discipline, and termination process in collaboration with the Vice President of Operations & HR to ensure all training needs are aligned, relevant, and delivered as expected (as needed).Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate. Jointly accountable (with warehouse leadership) for maintaining the physical condition of the warehouse and its equipment.Performs all assigned duties for area markets, as needed/requested, which may require travel.Performs other duties as assigned by manager.SUPERVISION:Direct supervision of all Selector and Driver New Hires (~20 new hires at any given time) during their onboarding (Day 1 – Day 90).Market on-the-job Trainers, where applicable.RELATIONSHIPSInternal: VPO, Directors, HR, and Supervisors/Managers, and Supply Chain AssociatesExternal: Training course vendors and regulatory compliance agencies, as applicableWORK ENVIRONMENTInside/Outside of Distribution Centers, exposure to heat & cold (freezer & cooler)Internal Associate facingTravel via air & car (rental)MINIMUM QUALIFICATIONSTwo years of training/facilitation experienceOne year experience overseeing a workforceStrong leadership, communication, and people development skillsEducationHigh School diploma or equivalentPREFERRED QUALIFICATIONSCollege degreeTraining/facilitation experience in a Supply Chain and/or Warehouse environmentPrior experience and/or leadership/direct supervision in a Supply Chain/Warehouse environmentStrong facilitation, leadership, communication, engagement, and development skillsAbility to compile and interpret operational metricsBroad knowledge of warehouse operations, methods, and proceduresStrong computer skills with proficiency in PowerPoint, Word, Excel and AccessFamiliarity with inventory control, OSHA, HAACP and other regulatory requirementsPIT experiencePHYSICAL QUALIFICATIONS• Must be able to perform the following physical activities for described length of timeOCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO: FREQUENCY:STAND - CONTINUOUSLYWALK - CONTINUOUSLYDRIVE - CONTINUOUSLYSIT - OCCASIONALLYLIFT1-10 lbs (Sedentary) - OCCASIONALLY11-20 lbs (Light) - FREQUENTLY21-50 lbs (Medium) - FREQUENTLY51-100 lbs (Heavy) - FREQUENTLYOver 100 lbs (Very Heavy) - NEVERCARRY1-10 lbs (Sedentary) - OCCASIONALLY11-20 lbs (Light) - OCCASIONALLY21-50 lbs (Medium) - OCCASIONALLY51-100 lbs (Heavy) - OCCASIONALLYOver 100 lbs (Very Heavy) - NEVERPUSH/PULL - FREQUENTLYCLIMB/BALANCE - FREQUENTLYSTOOP/SQUAT - FREQUENTLYKNEEL - FREQUENTLYBEND - FREQUENTLYREACH ABOVE SHOULDER - OCCASIONALLYTWIST - FREQUENTLYGRASP OBJECTS - CONTINUOUSLYMANIPULATE OBJECTS - FREQUENTLYMANUAL DEXTERITY - FREQUENTLYCompensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$71,000 - $110,000***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***