Supply Chain Systems Learning Analyst

Trane Technologies; Davidson (NC); On-site; USD 73,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Fertility coverage

Adoption assistance

401K match

Tuition assistance

Paid time off

Job summary

Trane Technologies is seeking a Supply Chain Systems Learning Analyst to design and deliver digital learning across our supply chain platforms, including ETQ Reliance and Oracle iSupplier. You will translate complex processes into engaging content for internal staff and external suppliers, driving adoption and business impact.

You will collaborate with subject matter experts, manage multilingual content, and produce reports on adoption, usage and effectiveness while supporting rollout of new

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• At least 2 years in instructional design or training.
• Experience with Articulate, Camtasia or similar tools.
• Experience delivering virtual training sessions.
• Experience coordinating translated content is preferred.
• Experience supporting enterprise/supply chain systems preferred.
• Strong written and verbal communication.

Responsibilities

• Design and develop digital learning content using Articulate, Camtasia.
• Create e-learning modules, videos, job aids, and guides.
• Facilitate virtual training to promote engagement and adoption.
• Collaborate with SMEs to translate processes into learning content.
• Coordinate translation for global audiences.
• Provide user support for supply chain systems.
• Run and analyze system usage reports to drive improvements.
• Generate recurring/ad hoc reports for business decisions.
• Improve training content based on feedback and insights.
• Support rollout of new tools and enablement initiatives.

Skills

Instructional design

Training content

Learning technologies

Virtual training

Multilingual content

Stakeholder collaboration

Education

Bachelor's degree

Tools

Articulate

Camtasia

ETQ Reliance

Oracle iSupplier

RapidRatings

OBI dashboards

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What’s In It For You

As a Supply Chain Systems Learning Analyst, you will play a key role in enhancing the learning and user experience across supply chain systems used by both internal employees and external suppliers. This position is ideal for someone who enjoys combining instructional design, digital content development, virtual facilitation, reporting, and systems support to drive user adoption, capability building, and business impact.

In this role, you will collaborate with subject matter experts and cross-functional stakeholders to translate business processes and system requirements into clear, practical, and engaging learning solutions. You will create digital training materials, support system users, help manage multilingual content needs, and generate reports that provide insight into adoption, usage, and effectiveness. You will also support key platforms such as ETQ Reliance, Oracle iSupplier, Rapid Ratings, and OBI dashboards, along with other supply chain tools and processes that enable effective collaboration between employees and suppliers.

This is an excellent opportunity for someone who is passionate about creating meaningful learning experiences, improving system usability, and supporting continuous improvement across supply chain operations.

What You Will Do

• Design and develop engaging digital learning content using Articulate, Camtasia, and other learning technologies.
• Create e-learning modules, instructional videos, job aids, process guides, and support resources for internal employees and external suppliers.
• Facilitate virtual training sessions that promote learner understanding, engagement, and successful adoption.
• Partner with subject matter experts and cross-functional stakeholders to transform complex business processes and system requirements into clear, effective, and user-friendly learning content.
• Coordinate and manage translation of learning and support content to meet the needs of global internal and external audiences.
• Partner with internal stakeholders and translation resources to ensure learning materials are accurate, consistent, and culturally appropriate across languages.
• Maintain and enhance knowledge resources and support materials to improve the overall learner and user experience.
• Use, maintain and create standard work documents.
• Provide user support for supply chain systems, including ETQ Reliance, Oracle iSupplier, Rapid Ratings, and OBI dashboards.
• Troubleshoot system and process-related questions and help users understand available tools, features, and best practices.
• Run and analyze system and usage reports to monitor learner adoption, support operational needs, and identify opportunities for improvement.
• Generate recurring and ad hoc reports from supply chain systems and dashboards to support business decisions, user enablement, and operational visibility.
• Use reporting insights and learner feedback to continuously improve training content, support resources, and user experience.
• Support the rollout and adoption of new tools, enhancements, and enablement initiatives across supply chain functions.
• Identify opportunities to improve learning content, simplify support approaches, and increase overall effectiveness.

What You Will Bring

• Bachelor’s degree or an equivalent combination of education, training, and relevant experience.
• Minimum of 2 years of experience in instructional design, training content development, learning technologies, business systems, or a related field.
• Experience developing digital learning content using Articulate, Camtasia, or similar tools.
• Experience delivering virtual training sessions and creating learner-centered support materials.
• Experience coordinating translated content or supporting multilingual learning needs is preferred.
• Experience supporting enterprise systems, supply chain systems, or operational processes is preferred.
• Strong written, verbal, facilitation, and interpersonal communication skills.
• Strong collaboration and customer-focused service skills, with the ability to work effectively across functions and with external partners.
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced, dynamic environment.
• Knowledge of Lean or continuous improvement principles is preferred.
• Experience with web content management, graphic design, or additional digital learning tools is a plus.

Annual Base Salary Range Or Hourly Base Pay Range

$72,611.66 - $101,394.99

Compensation Type

Salary

Incentive Eligible

No

Sales Commission Eligible

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.