Supply Chain Specialist - Customer Logistics & Materials Planning

Siemens Healthcare; United States; On-site; USD 65,000 - 100,000; Full time

Job summary

Siemens Healthineers is seeking a detail-oriented Supply Chain Specialist to support customer delivery operations, materials planning, and logistics coordination. You will ensure the efficient flow of materials and information between customers, production, and external supply centers to maintain reliable deliveries.

The role requires strong organizational and analytical skills, cross-functional collaboration, and a focus on reducing costs while improving supply chain performance.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field, or equivalent relevant experience.
• Experience in supply chain operations, production planning, materials management, logistics, or customer order fulfillment.
• Understanding of inventory management, production scheduling, and supply chain processes.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, particularly Excel.
• Strong communication and interpersonal skills, with the ability to collaborate across functional teams.
• Ability to manage competing priorities and respond effectively to changing customer and production requirements.

Responsibilities

• Customer Order Management & Production Coordination: Manage and coordinate customer orders, production requirements, and delivery schedules for timely fulfillment.
• Create, adjust, and monitor production orders and material call-offs based on demand, capacity, and resources.
• Collaborate with production teams to align schedules with customer requirements and deliveries.
• Identify potential supply disruptions and implement proactive solutions to maintain delivery reliability.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

Interpersonal skills

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field

Tools

Microsoft Excel

ERP systems

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

At Siemens Healthineers, we are seeking a detail-oriented and proactive Supply Chain Specialist to support customer delivery operations, materials planning, and logistics coordination.

In this role, you will be responsible for ensuring the efficient flow of materials and information between customers, production operations, and external supply centers. You will play a key role in maintaining reliable customer deliveries, optimizing inventory levels, and improving supply chain processes while balancing operational efficiency and cost effectiveness.

The ideal candidate will bring strong organizational skills, analytical problem-solving abilities, and a customer-focused mindset, with the ability to collaborate across multiple functions to ensure seamless supply chain execution.

You are responsible for:

Customer Order Management & Production Coordination

• Managing and coordinating customer orders, production requirements, and delivery schedules to ensure timely and accurate fulfillment.
• Creating, adjusting, and monitoring production orders and material call-offs based on customer demand, production capacity, and available resources.
• Collaborating with production teams to align manufacturing schedules with customer requirements and delivery commitments.
• Identifying potential supply disruptions and implementing proactive solutions to maintain delivery reliability.

Inventory Management & Supply Chain Optimization

• Monitoring finished goods inventory, stock levels, and supply coverage to maintain optimal inventory availability.
• Analyzing inventory requirements and recommending corrective actions to minimize shortages, excess stock, and unnecessary costs.
• Coordinating with external supply centers to maintain consistent product availability while optimizing inventory and transportation expenses.
• Supporting continuous improvement initiatives focused on inventory efficiency, resource utilization, and overall supply chain performance.

Logistics & Delivery Operations

• Monitoring delivery schedules, shipment activities, and order fulfillment performance to ensure on-time customer deliveries.
• Tracking delivery quantities and deadlines, identifying potential delays, and coordinating corrective actions with relevant stakeholders.
• Supporting the development and improvement of logistics, transportation, and packaging processes to enhance delivery efficiency and reduce operational costs.
• Coordinating timely dispatch and invoicing of finished goods to support accurate order fulfillment and financial processes.

Systems, Data Management & Process Improvement

• Maintaining accurate master data, customer delivery information, and logistics records across relevant supply chain systems.
• Supporting the implementation and optimization of Electronic Data Interchange (EDI) and Web EDI processes to improve information flow between internal teams and external partners.
• Collaborating with logistics, production planning, IT, and other stakeholders to improve system accuracy and operational workflows.
• Identifying opportunities to streamline processes, reduce costs, and improve overall supply chain visibility.

Cross-Functional Collaboration & Project Support

• Participating in new product introductions, production start-ups, and product phase-out activities to ensure effective materials and logistics planning.
• Partnering with manufacturing, logistics, customer service, and external supply chain stakeholders to resolve operational challenges.
• Communicating proactively with internal and external partners regarding supply availability, delivery schedules, and potential risks.
• Contributing to a collaborative, customer-focused environment that supports operational excellence and continuous improvement.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field, or equivalent relevant experience.
• Experience in supply chain operations, production planning, materials management, logistics, or customer order fulfillment.
• Understanding of inventory management, production scheduling, and supply chain processes.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, particularly Excel.
• Strong communication and interpersonal skills, with the ability to collaborate across functional teams.
• Ability to manage competing priorities and respond effectively to changing customer and production requirements.

Preferred Qualifications

• Experience working in a manufacturing, industrial, or regulated production environment.
• Familiarity with ERP systems s