About Us
At Better Being Co. we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the healthcare industry.
Job Summary
The Supply Chain - Planning Manager is responsible for leading inventory planning and replenishment activities to ensure optimal product availability, high customer fill rates, and efficient inventory investment across the supply chain. This role manages a team of inventory planners, owns system planning parameters and inventory policies, drives continuous process improvement, and establishes performance metrics that support service, inventory, and operational objectives. The position serves as a critical cross-functional liaison between Supply Chain, Operations, Procurement, Sales, Customer Service, and Finance to deliver best-in-class inventory performance.
Essential Functions
Inventory Management
- Lead the inventory planning function to ensure product availability that supports targeted customer service levels and fill rates.
- Develop and execute inventory strategies that balance customer service, inventory levels, working capital, and supply chain risk.
- Monitor inventory health across all products, locations, and distribution channels, proactively addressing shortages, excess inventory, and obsolescence risks.
- Ensure accurate demand and supply alignment through effective planning processes and inventory management practices.
- Drive continuous improvement in forecast consumption, replenishment effectiveness, and inventory deployment.
Planning System & Data Management
- Own the governance, accuracy, and ongoing maintenance of inventory planning parameters within MRP planning system.
- Establish and maintain appropriate planning settings on a scheduled sequence, including: Safety stock levels; reorder points; MOQs; lead times; OQDs, item brackets, etc.
- Perform regular audits to ensure planning parameter accuracy and consistency.
- Partner with IT and business stakeholders to enhance planning system capabilities and automation.
Performance Management
- Develop, monitor, and report key inventory and planning team metrics, such as Fill Rates, Inventory Turns, Days on Hand, Inventory Projections, Performance to Schedule, etc.
- Establish dashboards and management reporting that provide visibility into planning performance and inventory health.
- Analyze trends and identify corrective actions to address performance gaps.
- Establish, document, and maintain Standard Operating Procedures (SOPs) for inventory planning and replenishment processes.
- Lead, develop, coach, and manage a team of inventory planners.
- Establish team goals and performance expectations aligned with company objectives and drive accountability through performance management and team development initiatives.
Cross-Functional Collaboration
- Partner with Procurement, Operations, Manufacturing, Distribution, Sales, Customer Service, and Finance to support business goals.
- Participate in Sales & Operations Planning (S&OP) and Integrated Business Planning (IBP) processes.
- Support new product introductions, product transitions, promotions, and end-of-life planning.
- Communicate inventory risks, opportunities, and mitigation plans to stakeholders.
Additional Responsibilities
- Support company, department, and safety policies, procedures, programs, and activities.
- Ad hoc reporting and analysis as needed.
- Perform other duties as assigned.
Job Qualifications
- Bachelor's degree in Supply Chain Management, Business, Ops Management, or a related field.
- 6+ years of advanced inventory planning, demand planning, or supply chain analytics experience.
- 3+ years of people leadership experience managing planning or supply chain teams, driving tactical performance while leading strategic initiatives.
- Strong analytical and problem-solving skills, including the ability to reconcile data across multiple sources and draw meaningful conclusions.
- Advanced proficiency in Microsoft Excel (e.g., complex formulas, pivot tables, data analysis) and working experience with Power BI or similar tools.
- Familiarity with SQL and/or Python preferred, with a willingness to develop these skills.
- Advanced experience with ERP systems and an understanding of supply chain processes and data flows.
- Strong written and verbal communication skills, with the ability to present insights to stakeholders.
- Ability to manage competing priorities and meet deadlines in a fast-paced environment.
Physical Requirements
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; stoop, kneel, or crouch; and talk or h