Supply Chain Operations Tech (1.0 FTE)

Billings Clinic; Billings (MT); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Billings Clinic is seeking a Supply Chain Operations Technician to support shipping, receiving, inventory control and clerical tasks in a dynamic hospital warehouse environment. You will rotate through tasks covering par levels, stock replenishment, and data entry to ensure accurate supply availability for patient care.

The role requires a high school diploma or GED, with preferred experience in warehouse operations, strong organizational skills and proficiency in Microsoft Office.

Qualifications

• High School diploma or GED required.
• Experience in warehouse or supply chain operations preferred.
• Ability to perform data entry and basic reporting in warehouse systems.
• Strong attention to detail and accuracy in handling supplies.

Responsibilities

• Handle shipping and receiving of supplies and medications.
• Maintain inventory accuracy and par levels.
• Process stock orders and deliveries across hospital departments.
• Perform data entry and use of warehouse systems for tracking.

Skills

Inventory management

Shipping & Receiving

Data entry

Customer service

Microsoft Office

Education

High School or GED

Tools

FedEx

UPS

Barcode scanners

Job description

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Supply Chain Operations Tech (1.0 FTE)

Billings Clinic (BILLINGS CLINIC HOSPITAL)

req12671

Shift: Day, Evening

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage: $17.00 - $21.25

Supply Chain Operations Technicians are responsible for representing all departments of Billings Clinic in a dynamic fast paced environment where change is the norm, not the exception. They take pride and ownership in providing exceptional customer service. Primary duties include, but are not limited to; shipping and receiving, handling inventory, filling stock orders and delivering stock and non-stock supplies (including but not limited to medications, needles, sharps, blades, solutions, etc) data entry, computer and telephone usage, quality control inspections, delivery of mail, lab specimens and medical records as needed for patient care, and training and orientation of newly assigned staff members. This position will rotate through the entire job functions listed below and will perform clerical and administrative tasks to as needed for support of the department and the organization.

Essential Job Functions

GENERAL

• Supports and models behaviors consistent with the mission andphilosophy of Billings Clinic and department/service.

SUPPLY PARS

• Counts and refills supplies (including but not limited to medications, needles, sharps, blades, solutions, etc) from predetermined par levels. Refills supplies from a systems generated request to the predetermined par level.

COMPUTER USEAGE

• Utilizes computer information systems for look-ups of on-hand quantities, unit of issue, catalog numbers, entering counts for par refills to produce pick lists and for location of supplies within the warehouse. Utilizes web based software and Microsoft office software.

SHIPPING

• Receives items to be shipped out making sure the proper paperwork is with the product and that the item has been properly packaged to ensure no damage in shipping. Must maintain knowledge of packing and shipping requirements for hazardous materials.
• Utilizes FedEx and UPS computers for proper shipping labels and addressing.
• Coordinates palletized shipments that must be shipped by truck to ensure the best trucking rates.

RECEIVING

• Receives and unpacks shipments and checks packing list against the shipment and purchase order. Assures that quantities received match quantities recorded on the purchase order. Signs off on all incoming shipments. Responsible for receiving, packing and inspection of supplies and verification of information on the invoices and shipping notices are accurate for all products received in the warehouse including product, quantity, unit conversion and catalog number.
• Enters purchase orders received and quantities received inorder to ensure accuracy of on hands inventory. Reports all discrepancies to the Lead or Coordinator and the purchasing agent responsible for the purchase order.
• Inspects all products to ensure against damage and shortages/overages. Works closely with purchasing regarding discrepancy reports, quantity ordered against quantity received, wrong catalogue numbers, conditions of shipments received, and damage reports.
• Works closely with Purchasing and Accounting Departments regarding questions about product arrival, quantities and purchase order clarifications.

FREIGHT STOCKING

• Verifies receipt notification to product, quantity, unit conversion and catalog number. Stocks and stores supplies from predetermined par levels in appropriate designated areas within the warehouse. Marks products with labels reflecting appropriate charge codes. Maintains stock area in a neat and orderly manner. Rearranges and rotates stock for orderly and timely usage of dated materials. Reports discrepancies to the Lead/Coordinator.
• Reports discrepancies to the Lead/Coordinator.

REQUISTIONS

• Reviews information on supply requisitions verifying required information is listed including description, quantity, department name and cost center and who is ordering. Picks and assembles orders, verifying and accounting for products and transactions. Processes credits for returned merchandise at the time it is received to ensure the on-hands quantities in the warehouse are correct for reorders.
• Assembles and distributes routine receiving documents. Maintains daily pick-up/delivery records and weekly operational reports. Inputs entries into the Supply Chain Operations information system.
• Delivers supplies and equipment to all departments according to procedures and obtains signatures for proof of delivery. Delivers and retrieves rental equipment from outside agencies.

DISPATCHER

• Coordinates customer service relation issues between Distribution and Billings Clinic departments.
• Receives and dispatches routine and STAT calls for supplies, equipment, courier services. Responsible to investigate problem scenarios and make recommendations for corrective action.
• Coordinates daily work assignments of Supply Chain Operations Technicians to ensure appropriate coverage for all work areas/functions. Reports staff absences and/or shortages to Lead Supply Chain Operations Technician and/or Supply Chain Operations Coordinator.
• Reviews and verifies completeness of information on supply requisitions before entering into the computer system for pick lists (i.e., department name, department account number, product description, quantity ordered, unit of issue, authorized signatures, etc.).
• Enters data from completed pick lists and requisitions to account for relief inventory of distributed products.
• Enters data from returned merchandise/products to ensure correct accounting of on hands inventory.

Surgery

• Works closely with the OR Supply Chain Specialist to ensure product availability for scheduled surgeries.
• Maintain product knowledge of surgery non-stock and stock reporting items in order to coordinate purchases with OR, purchasing, Lead Supply Chain Operations Tech and/or Coordinator as appropriate.

INVENTORY

• Periodically performs quality control checks to verify the accuracy of the Supply Chain Operations information management system as compared to actual product on hand. Makes recommendations for changes in par levels for supplies and linen to the Lead Technician or Coordinator.
• Determines needs for supply replacement from predetermined established inventory levels. Notifies Lead Supply Chain Operations Technician of critical stock balances.
• Utilizes computer information systems for look-ups of on-hand quantities, unit of issue, catalog numbers, entering requisitions and purchase orders, entering counts for par refills to produce pick lists and for location of supplies within the warehouse.

EQUIPMENT

• Receives, distributes and stores reusable equipment managed by Supply Chain Operations Department (i.e., IV pumps, PCA pumps, Plum pumps, Excels, rental beds, etc.). Monitors equipment inventories and ensures adequate supplies to meet business needs.
• Cleans, disinfects and prepares equipment for use following standardized procedures utilizing proper disinfectants and in accordance with infection control guidelines.
• Examines equipment for defects and reports observed defects to Bio-Medical Department.
• Makes rounds to all patient rooms and equipment locations to scan the equipment for accurate record of all equipment locations. Utilizes scanners at patient bed side to record patient name and room number and equipment ordered to ensure correct patient charges are submitted.
• Transport equipment to and from the various inpatient hospital units as needed.
• Performs data entry of charges for rental equipment and pumps into the patient billing system.

CLEANING

• Cleans shelves in the warehouse using proper infection control procedures on a monthly basis.
• Keeps work area free of obstacles and clean of paper and boxes by crushing and/or baling boxes.
• Sweeps the floors daily or as needed.

UPDATING

• Inspects assigned sections and/or aisles within the warehouse for products that are outdated or are nearing their expiration dates ensuring that no outdated product is issued.

ORIENTATION/TRAINING

• Performs all of the duties of a Supply Chain Operations Technician as needed to maintain production levels and meet customer/business needs.
• Participates in the orientation and training of staff. Coordinates closely with the Lead Supply Chain Operations Technician and/or Coordinator regarding any orientation/training issues. Acts as a resource to other Supply Chain Operations Technician staff assisting with questions and problem resolution.
• Utilizes performance improvement principles to assess and improve quality. Assists the Lead Supply Chain Operations Technician in maintaining all quality control standards in the distribution section. Performs studies and/or inspections and prepares reports as requested.

GENERAL REQUIREMENTS

• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or needed to meet the needs of the department/organization including rotations through all shifts to ensure continuity of services within the department.
• Floats to areas of need to ensure proficiency of skills and continuity of service needs within the department.

Minimum Qualifications

Education

High School or GED

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.