Supply Chain Operations and Demand Planning Sr. Specialist

Whataburger Restaurants; San Antonio (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program

PTO 5 weeks

Starting Day One

Flex Weeks

Paid Holidays

Parental Leave

401(k) match

Medical Benefits

Disability Benefits

Career Growth

Discounted Meals

Cell Phone Discounts

Tech Discounts

Gym Discounts

Awards & Recognition

Retirement Celebration

Job summary

Whataburger Restaurants in San Antonio, TX is seeking a Supply Chain Operations and Demand Planning Sr. Specialist to optimize inventory, improve forecasting accuracy, and drive continuous improvement across the supply chain.

You will collaborate with restaurant operations and partners to align strategies and deliver strong business results. The role requires 4+ years in supply chain or related fields, plus strong analytical skills and experience building forecasting models.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4+ years in supply chain, demand planning, inventory management, logistics, or related disciplines.
• Experience analyzing complex business and operational data to drive decisions.
• Experience developing forecasts, inventory plans, or replenishment strategies.
• Strong analytical and problem-solving skills.
• Ability to translate data into actionable recommendations.
• Experience partnering with cross-functional teams to achieve business objectives.
• Proficiency with reporting, analytics, and planning tools.

Responsibilities

• Lead demand and supply planning across products, suppliers, and business segments.
• Analyze inventory, operational, and demand data to identify risks and opportunities.
• Develop inventory strategies that balance service levels, cost, and working capital.
• Build and maintain forecasting, replenishment, and planning models.
• Conduct root cause analyses and implement corrective actions for supply chain challenges.
• Facilitate cross-functional planning discussions and support business decision-making.
• Develop dashboards, scorecards, and performance reporting to drive visibility and accountability.
• Monitor inventory, logistics, and supply chain performance trends.
• Support product launches, growth initiatives, and strategic business projects.
• Recommend and implement improvements to forecasting, inventory, and supply chain processes.
• Develop business cases and data-driven analyses to support operational decisions.
• Serve as a supply chain planning resource and trusted partner to stakeholders across the organization.

Skills

Data analysis

Forecasting

Inventory management

Cross-functional collaboration

Communication

ERP systems

Excel

Education

Bachelor's degree or equivalent

Tools

ERP systems

Job description

What You’ll Do

As a Supply Chain Operations and Demand Planning Sr. Specialist, you'll help ensure the right products are in the right place at the right time to support our restaurants and Guests. By combining data-driven insights with cross-functional collaboration, you'll optimize inventory performance, strengthen forecasting accuracy, and drive continuous improvement across the supply chain. In this role, you'll Make a Difference by identifying opportunities that improve service, efficiency, and business performance. You'll Serve with Heart by supporting the operational needs of our restaurants and partners. You'll Win as One by collaborating across teams to align supply chain strategies and business objectives. And you'll Move Forward Boldly by leveraging analytics, innovation, and proactive problem-solving to enhance planning capabilities and supply chain performance.

Day-to-Day Ingredients — Responsibilities

As a Supply Chain Operations and Demand Planning Sr. Specialist, you will:

• Lead demand and supply planning across products, suppliers, and business segments.
• Analyze inventory, operational, and demand data to identify risks and opportunities.
• Develop inventory strategies that balance service levels, cost, and working capital.
• Build and maintain forecasting, replenishment, and planning models.
• Conduct root cause analyses and implement corrective actions for supply chain challenges.
• Facilitate cross-functional planning discussions and support business decision-making.
• Develop dashboards, scorecards, and performance reporting to drive visibility and accountability.
• Monitor inventory, logistics, and supply chain performance trends.
• Support product launches, growth initiatives, and strategic business projects.
• Recommend and implement improvements to forecasting, inventory, and supply chain processes.
• Develop business cases and data-driven analyses to support operational decisions.
• Serve as a supply chain planning resource and trusted partner to stakeholders across the organization.
• Perform other duties as assigned.

The Sauce — Pay & Perks

• Competitive Weekly Pay
• Bonus Program
• 5 weeks of PTO
• Starting on Day One
• Flex Weeks
• Paid Corporate Holidays
• Paid Parental Leave
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental, and Vision Benefits
• Short-term and Long-term Disability Benefits
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents also eligible) and Hardship Grant Assistance
• Discounted Meals for You and a Guest
• Cell Phone Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What You Bring to the Table — Required Experience

• Bachelor's degree or equivalent work experience.
• 4+ years of experience in supply chain, demand planning, inventory management, logistics, or related disciplines.
• Experience analyzing complex business and operational data to drive decisions.
• Experience developing forecasts, inventory plans, or replenishment strategies.
• Strong analytical and problem-solving skills.
• Ability to translate data into actionable recommendations.
• Experience partnering with cross-functional teams to achieve business objectives.
• Proficiency with reporting, analytics, and planning tools.
• Strong written and verbal communication skills.
• Ability to adapt to and learn the technology platforms, systems, applications, and equipment used in the role.

Extra Toppings — Desired Experience

• Experience in restaurant, retail, consumer goods, or distribution environments.
• Advanced experience with demand planning, forecasting, and inventory optimization.
• Experience building dashboards, scorecards, and performance measurement tools.
• Experience leading process improvement initiatives.
• Knowledge of supply planning, logistics, and warehouse operations.
• Experience supporting product launches or large-scale operational projects.
• Advanced Excel and data analysis capabilities.
• Experience working with ERP, planning, or business intelligence systems.

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross‑functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law.

Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply to specific benefits 300 Concord Plaza Dr San Antonio TX 78216-6903 People make the difference at Whataburger. We take pride in our work, take care of each other and love serving our customers. Join our family and we’ll work hard to instill values and skills that will serve you well no matter where your journey leads.