Supply Chain Manager, Strategic Demand Planning, NASC

Amazon; New York (NY); On-site; USD 77,000 - 142,000; Full time

Job summary

A leading company is seeking a highly skilled and motivated Supply Chain Manager to join their Network Planning Team. This strategic role involves driving operational excellence by analyzing data, managing projects, and collaborating across various departments to enhance sorting and delivery processes. With responsibilities that span innovative project management and stakeholder communication, candidates must demonstrate strong analytical skills and a proactive approach to process improvements.

Qualifications

• 3+ years of program or project management experience.
• 2+ years of supply chain experience.
• Experience working cross-functionally with tech and non-tech teams.

Responsibilities

• Lead and manage medium to large-scale projects.
• Work with teams to improve volume planning and forecast accuracy.
• Develop ongoing metrics and key performance indicators.

Skills

Program Management

Process Improvement

Data Analysis

Communication

Quantitative Skills

Education

Bachelor's degree

Master's degree

Tools

Excel

SQL

Job description

Supply Chain Manager, Strategic Demand Planning, NASC

Job ID: 2994990 | Amazon.com Services LLC

The North America Sort Center network is experiencing explosive growth and looking for a highly skilled, motivated and experienced Supply Chain Manager with a strong delivery record and leadership experience to join our Network Planning Team.

The Sort centers are the critical middle mile solution in the Amazon Transportation Services (ATS) group that links the fulfillment centers to the last mile/customers. The experience of our customers is dependent upon our ability to accurately, timely, and efficiently sort and deliver packages across North America.

This role requires strong quantitative and analytical skills, facilitating ideation, and working from concept through execution. This position will partner and drive operational excellence with Engineering, Field Operations, Global Transportation, Last Mile Delivery, Topology, Finance, and Technology teams to determine root cause of operational challenges, drive process improvements, build KPIs (Key Performance Indicators) and metrics, un-earth opportunities, and present findings and recommendations to business partners and management.

The Supply Chain Manager will manage medium to large-scale projects that are innovative or complex and require quick, accurate delivery as cost effectively as possible. In addition, the position requires strong written and verbal communication skills, strong focus on internal customers, high intellectual curiosity to learn new concepts and methodologies, and ability to adapt and thrive in a fast-paced, high change environment.

Key job responsibilities
- Work with teams across Amazon to identify opportunities and provide data driven decision support to improve volume planning and forecast accuracy for sort center operations, network volume flow, labor cost savings and productivity, transportation costs, and overall customer service.
- Communicate network changes, programs and events that will impact future short, medium, and long term sort and delivery operations to various stakeholders.
- Lead and manage the development of automated predictive and network flow optimization solutions.
- Identify and analyze opportunities to service new initiatives/programs.
- Own the design and development of ongoing metrics, key performance indicators, reports, and dashboards to drive key business decisions.
- Provide analytical network support to improve quality and standard work results.
- Deep dive process breakdowns and provide recommendations to sustainably resolve issues.
- Collaborate with BI/Data Engineer teams and drive the collection of new data and the refinement of existing data sources to continually improve data quality.
- Foster culture of continuous improvement through mentoring, feedback, and metrics.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Master's degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.