Supply Chain Manager

Samsung; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Job summary

Samsung Electronics America, headquartered in Plano, TX, seeks a Supply Chain Manager to support National Retail and Strategic Accounts. You will forecast, plan, analyze data, and ensure delivery commitments while coordinating with SCM, Sales, and Marketing teams.

The role involves weekly CPFR planning, KPI monitoring, and collaboration with headquarters to optimize production allocation and inventory management. A strong Excel background is essential.

Qualifications

• Bachelor’s degree with 6–10 years in finance, business, or supply chain.
• Experience in telecoms/wireless with finance, logistics, or operations.
• Resolve product development, launches, and logistics issues.
• Build strong relationships across levels and teams.
• Excellent MS Excel skills.

Responsibilities

• Support CPFR supply chain process with key customer contacts.
• Analyze weekly PSI to drive sales targets and timely fulfillment.
• Manage tools (GSCM, SAP, SMART) for real-time sales, forecast, and inventory.
• Provide daily/weekly updates on product arrival schedules and variances.
• Monitor weekly/quarterly KPIs to identify improvements and efficiency gains.
• Communicate with HQ and cross-functional teams; handle escalations.
• Respond to ad-hoc reporting requests from internal/external customers.

Skills

MS Excel

Data analysis

Education

Bachelor's Degree

Tools

SAP

GSCM

SMART

Job description

Position Summary

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The Supply Chain Manager (SCM) Business Planning Manager provides operational support to the National Retail and Strategic Account Teams. This includes forecasting, supply planning, data management, channel inventory monitoring, and data analytics to identify areas for improvement, problem solving and reporting for National Retailers and carriers in the Strategic Accounts portfolio. Responsibilities include interacting with internal SCM (Supply Chain Management), Sales, Marketing RPM (Regional Product Marketing) and GOC (Production Planning based in Korea) teams and interacting with customers, collaborating in weekly CPFR calls and periodic in-person meetings to formulate a measured forecast, reliable delivery plan, preparing reports on SCM data analysis and KPI for senior management and headquarters

Objective

• Support Collaborative Planning, Forecasting, and Replenishment (CPFR) supply chain process by interfacing with key customer contacts during weekly planning meetings.
• Analyze weekly Purchase Sales Inventory (PSI) to identify sales target status, drive product manufacturing, and ensure timely fulfillment of delivery to achieve sales plans, product development, and strategic product launches.
• Manage system-based tools such as GSCM, SAP and SMART that provide real-time information regarding sales, order forecast, and channel inventory; extract data to conduct channel inventory analysis and reconciliation.
• Provide daily/weekly updates of product arrival schedules from factories and against customer delivery commitments. Reviewing and identifying variances compared to outstanding sales orders and forecasts, in order to plan for future product availability and inventory.
• Monitor performance on weekly/quarterly KPIs to identify exception cases and analyze those metrics for potential process improvements to drive operational efficiency.
• As needed periodic communication with headquarters (RPM and GOC Teams) and internal cross-functional teams and handle escalation on production allocation, delivery requirements, and inventory management.
• Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment.

Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.

Skills and Qualifications

Minimum Qualifications

• A Bachelor's Degree with 6-10 years' experience preferably in finance, business, or supply chain management.
• Experience in the telecommunications and/or wireless industry requiring management of finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations.
• Experience should include researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cadence.
• Experience developing and maintaining excellent working relationships with all assigned levels within and outside the company.
• Experience planning, organizing, and prioritizing multiple assignments and projects.
• Experience reviewing detailed product development, marketing documents and media materials as needed.
• Experience working independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
• Experience developing tasks and work assignments, based sometime vaguely defined objectives.
• Must have extensive professional MS Excel knowledge and skills.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Employee Purchase Program