Supply Chain Manager

Samsung Electronics; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

MBO bonus

Job summary

Samsung Electronics America, headquartered in Plano, TX, seeks a Supply Chain Manager to support CPFR planning, forecast-driven production, and cross-functional collaboration across SCM, Sales, and Production Planning. You will drive KPI reporting, data analysis, and inventory strategies to ensure reliable delivery for national retailers and strategic accounts.

The role requires a strong background in supply chain, finance, or operations, with 6–10 years of experience and advanced MS Excel

Qualifications

• Bachelor’s Degree with 6-10 years’ experience in finance, business, or supply chain management.
• Experience in telecommunications and/or wireless industry requiring finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations.
• Experience researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cadence.
• Experience developing and maintaining excellent working relationships with all levels within and outside the company.
• Experience planning, organizing, and prioritizing multiple assignments and projects.
• Experience reviewing detailed product development, marketing documents and media materials as needed.
• Experience working independently and in a team environment to achieve objectives and complete assignments within time frames.
• Experience developing tasks and work assignments from loosely defined objectives.
• Must have extensive professional MS Excel knowledge and skills.

Responsibilities

• Support CPFR supply chain process by interfacing with key customer contacts during weekly planning meetings.
• Analyze weekly PSI to identify sales target status, drive product manufacturing, and ensure timely delivery to achieve plans.
• Manage system-based tools (GSCM, SAP, SMART) providing real-time sales, order forecast, and inventory data; extract data for analysis.
• Provide daily/weekly updates of product arrival schedules from factories and against customer delivery commitments; identify variances.
• Monitor weekly/quarterly KPIs and identify improvement opportunities to drive efficiency.
• Coordinate with headquarters and cross-functional teams; handle escalation on production allocation, delivery requirements, and inventory management.
• Respond to ad-hoc reporting requests from internal and external customers.
• Demonstrate strong oral and written communication with internal and external personnel at various levels.

Skills

Forecasting

Data analysis

Cross-functional

Project management

Attention to detail

Independent worker

Customer liaison

Communication

Education

Bachelor’s Degree

Tools

MS Excel

GSCM

SAP

SMART

Job description

Position Summary

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The Supply Chain Manager (SCM) Business Planning Manager provides operational support to the National Retail and Strategic Account Teams. This includes forecasting, supply planning, data management, channel inventory monitoring, and data analytics to identify areas for improvement, problem solving and reporting for National Retailers and carriers in the Strategic Accounts portfolio. Responsibilities include interacting with internal SCM (Supply Chain Management), Sales, Marketing RPM (Regional Product Marketing) and GOC (Production Planning based in Korea) teams and interacting with customers, collaborating in weekly CPFR calls and periodic in-person meetings to formulate a measured forecast, reliable delivery plan, preparing reports on SCM data analysis and KPI for senior management and headquarters

Objective

• Support Collaborative Planning, Forecasting, and Replenishment (CPFR) supply chain process by interfacing with key customer contacts during weekly planning meetings.
• Analyze weekly Purchase Sales Inventory (PSI) to identify sales target status, drive product manufacturing, and ensure timely fulfillment of delivery to achieve sales plans, product development, and strategic product launches.
• Manage system-based tools such as GSCM, SAP and SMART that provide real-time information regarding sales, order forecast, and channel inventory; extract data to conduct channel inventory analysis and reconciliation.
• Provide daily/weekly updates of product arrival schedules from factories and against customer delivery commitments. Reviewing and identifying variances compared to outstanding sales orders and forecasts, in order to plan for future product availability and inventory.
• Monitor performance on weekly/quarterly KPIs to identify exception cases and analyze those metrics for potential process improvements to drive operational efficiency.
• As needed periodic communication with headquarters (RPM and GOC Teams) and internal cross-functional teams and handle escalation on production allocation, delivery requirements, and inventory management.
• Respond to ad-hoc reporting requests from internal and external customers in a time sensitive environment.
• Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.

Skills and Qualifications

Minimum Qualifications

• A Bachelor’s Degree with 6-10 years’ experience preferably in finance, business, or supply chain management.
• Experience in the telecommunications and/or wireless industry requiring management of finance, logistics, distribution, program management, and/or business planning, or equivalent work experience in planning, finance, or operations.
• Experience should include researching and resolving customer product development, launch, delivery, and logistics issues; driving process improvement to streamline business cadence.
• Experience developing and maintaining excellent working relationships with all assigned levels within and outside the company.
• Experience planning, organizing, and prioritizing multiple assignments and projects.
• Experience reviewing detailed product development, marketing documents and media materials as needed.
• Experience working independently and in a team environment in order to achieve customer business objectives, personal and team goals and complete assignments within established time frames and specifications.
• Experience developing tasks and work assignments, based sometime vaguely defined objectives.
• Must have extensive professional MS Excel knowledge and skills.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.