Supply Chain & Data Integrity Analyst

honeygrow; Philadelphia (Philadelphia County); On-site; USD 65,000 - 85,000; Full time

Job summary

honeygrow, a Philadelphia-based fast-casual restaurant, seeks a Supply Chain Analyst to support daily vendor issues, data accuracy, and supplier documentation. You’ll manage systems like Restaurant 365 and Notion, coordinate New Restaurant Openings, and maintain allergen/nutrition data for menu labeling.

The role requires onsite work 4 days/week at honeygrow’s Philadelphia HQ, with occasional travel to restaurant locations. Strong analytical and communication skills are essential.

Qualifications

• 2+ years of experience in supply chain, purchasing, procurement, or restaurant/food service analytics (or equivalent combination of education and experience).
• Strong analytical and spreadsheet skills, including the ability to reconcile invoices against contracts and build clear roll-up reporting.
• High attention to detail and accuracy when managing databases and documentation.
• Strong written communication skills for vendor coordination and restaurant-facing support.
• Comfort learning and administering multiple software systems.
• Ability to work onsite 4 days/week at our Philadelphia Restaurant Support Center.
• Occasional travel to restaurant locations as needed approximately 5%.
• Preferred: Experience with Restaurant 365 or similar restaurant inventory/ERP platforms.
• Preferred: Familiarity with food safety and supplier compliance documentation (GFSI, FDA facility registration, letters of guarantee, FSMA)
• Preferred: Experience with Zendesk or similar ticketing systems
• Preferred: Experience supporting multi-unit restaurant or retail operations
• Preferred: Working knowledge of nutrition/allergen data management or menu labeling requirements

Responsibilities

• Serve as the point of contact for vendor issues — credit requests, late deliveries, quality issues, and shortages — owning day-to-day resolution and escalating to the Director of Supply Chain where negotiation or vendor relationship management is needed
• Maintain an accurate, current vendor contact database for restaurant teams
• Coordinate vendor setup and scheduling for New Restaurant Openings (NRO): vendor notifications, vendor contact form generation, delivery schedule communication and coordination, and account setup across systems — partnering closely with the NRO Strategist team to ensure each opening succeeds
• Resolve restaurant manager inquiries and support requests submitted via Zendesk (actual vs. theoretical food cost, supply chain, and food cost topics)
• Audit invoicing against contracted pricing, flag discrepancies, and elevate to the Director of Supply Chain for resolution
• Track overall spend, usage, and costs of purchased items; roll up reporting to the Director and the broader leadership team
• Maintain the contract database in Notion
• Own and maintain honeygrow’s supplier documentation register — tracking required documents by supplier and item and proactively monitoring expiration and renewal dates so nothing lapses
• Collect and organize baseline documentation from all suppliers: certificates of insurance, continuing letters of guarantee, product specifications, and allergen and nutritional statements
• Scale documentation requirements to supplier risk — securing GFSI audit certificates, FDA facility registrations, food safety plan attestations, and recall documentation from copackers and manufacturers of honeygrow’s proprietary products, while leveraging distributor supplier-approval programs where appropriate
• Maintain accurate, current allergen and nutritional data for all purchased items to support menu labeling and guest-facing allergen information
• Verify and file substantiation for any certified product claims honeygrow markets (kosher, gluten-free, organic, non-GMO)
• Monitor regulatory changes affecting supplier documentation (e.g., FSMA 204 food traceability) and coordinate readiness ahead of compliance deadlines

Skills

Analytical and spreadsheet skills

Vendor coordination

Attention to detail

Written communication

Systems thinking

Onsite work

Education

2+ years in supply chain, purchasing, procurement, or restaurant/food service analytics

Tools

Restaurant 365

Zendesk

Job description

honeygrow, a Philadelphia-based fast-casual restaurant, seeks a Supply Chain Analyst to support daily vendor issues, data accuracy, and supplier documentation. You’ll manage systems like Restaurant 365 and Notion, coordinate New Restaurant Openings, and maintain allergen/nutrition data for menu labeling.

The role requires onsite work 4 days/week at honeygrow’s Philadelphia HQ, with occasional travel to restaurant locations. Strong analytical and communication skills are essential.