Supply Chain Customer Service & Credit Specialist

Talentify; Ann Arbor (MI); Vor Ort; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid Holidays and Vacation

Medical, Dental & Vision benefits

Mental health support for employees

Childcare tuition discounts

Wellness programs

Fertility benefits

Adoption assistance

401k matching contributions

15% stock purchase discount

Company bonus

Zusammenfassung

Domino's is seeking a Customer Service Representative to support Supply Chain Center operations with clerical tasks and order processing. The role includes handling calls, emails, and chat to resolve customer questions and manage credit processes in SAP/Credit Tracker.

Responsibilities include order processing, reporting, and coordination with stores while maintaining accurate records. A high school diploma and 1 year of related experience are preferred.

Qualifikationen

• Excellent communication, interpersonal and organizational skills.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks and priorities.
• Experience with Microsoft Office software.
• Bilingual preferred.

Aufgaben

• Support inbound and outbound phone calls.
• Communicate with customers by phone, email, and online chat to resolve questions or concerns.
• Prepare orders in WMS and create reports for loading and production.
• Process orders and manage add-ons/changes for customers.
• Coordinate and disseminate information to stores and teams.
• Maintain filing system for invoices and reports.

Kenntnisse

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Ausbildung

High School diploma/GED

Tools

Microsoft Office

Jobbeschreibung

Domino's is seeking a Customer Service Representative to support Supply Chain Center operations with clerical tasks and order processing. The role includes handling calls, emails, and chat to resolve customer questions and manage credit processes in SAP/Credit Tracker.

Responsibilities include order processing, reporting, and coordination with stores while maintaining accurate records. A high school diploma and 1 year of related experience are preferred.