Customer Service & Order Specialist

Domino's; Keokuk (IA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k

Awesome discounts on Pizza!

Full training with an industry leading

Résumé du poste

Domino's is seeking a Customer Service Representative to provide friendly, efficient service to our customers in-store, by phone, and online. You will assist with placing orders, answering questions, and resolving issues while upholding Domino's standards of quality and speed.

Key responsibilities include accurate order entry, processing payments, and upselling promotions. The role supports a fast-paced, customer-focused team environment with opportunities for growth and training.

Qualifications

• Team player with a positive attitude and punctuality.
• Friendly and comfortable talking to customers.
• Able to work efficiently in a fast-paced environment.
• Clear verbal communication with customers and co-workers to process orders in person or by phone.
• Excellent interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsabilités

• Provide friendly, attentive service to customers over the phone and in person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Connaissances

Team player

Excellent communication

Customer service

Multitasking

Description du poste

Domino's is seeking a Customer Service Representative to provide friendly, efficient service to our customers in-store, by phone, and online. You will assist with placing orders, answering questions, and resolving issues while upholding Domino's standards of quality and speed.

Key responsibilities include accurate order entry, processing payments, and upselling promotions. The role supports a fast-paced, customer-focused team environment with opportunities for growth and training.