Supply Chain Associate - Warehouse, 1st Shift

IDEXX Laboratories, Inc; Westbrook (ME); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits from day

5% matching 401k

On-the-job training and career growth

Temperature-controlled environment

Employee stock program

Job summary

IDEXX Laboratories, Inc. is hiring a Warehouse Associate for our Westbrook distribution center. The role involves receiving, picking, packing, loading, and shipping products to customers globally.

It is a full-time, first-shift position, Monday through Friday, with on-site work in Westbrook, ME and potential float to Portland, ME based on workload. Ideal candidates have a high school diploma or equivalent, are comfortable under pressure, and excel in a team environment.

Qualifications

• High school diploma or equivalent; an Associate's degree is a plus.
• Comfortable working under pressure and tight time constraints.
• Enjoys working as part of a team.
• Skilled at prioritizing work and juggling multiple tasks.
• Good computer skills; familiarity with SAP, Word, and Excel is a plus.
• Strong customer service skills.
• Flexibility with work hours.
• Comfortable following SOPs and ISO regulations.
• Able to lift up to 50 pounds regularly, and up to 70 pounds independently (or up to 100 pounds with assistance).
• Forklift certification may be needed; knowledge of export documentation and international shipping is a plus.

Responsibilities

• You’ll pick, pack, load, and ship products to national and international customers and distribution centers.
• You’ll prepare documentation and products, help ensure accuracy of shipments, and troubleshoot and resolve issues as they come up.
• You’ll assist with or help coordinate international shipping, including reviewing and reconciling incoming international vendor bills.
• You’ll help maintain a clean, orderly, and safe warehouse environment.
• You’ll investigate inventory inaccuracies, providing root cause analysis and recommendations for corrective action.
• You’ll support inventory processes and continuous improvement efforts, including cycle counts, data entry, tracking, reconciling, and reporting.
• You’ll move and store equipment, raw materials, and inventory for internal and external customers.
• You’ll support the instrument repair process, including daily shipping and receiving, and help track incoming and repaired materials.
• You’ll help administer instrument repair and field replacement programs, coordinate failure analysis and reporting, and support worldwide field returns.

Skills

Team player

Customer service

Prioritization

Pressure under deadlines

SAP familiarity

MS Word & Excel

Education

High school diploma or equivalent

Tools

Forklift certification

Job description

As a Warehouse Associate in IDEXX's Westbrook distribution center, you will play a key role in receiving, picking, packing, loading, and shipping our products to customers and distribution centers around the world. This is a full-time, 1st shift position, Monday through Friday.

At IDEXX, helping pets lead longer, fuller lives is at the heart of everything we do. Our diagnostic tests and software help veterinarians make confident decisions about the pets they care for, and our innovations also help ensure the safety of milk and water around the world and maintain the health and well-being of livestock, poultry, and horses. The products you ship are part of that mission.

The Worldwide Operations team manages a global network of distribution hubs, working every day to deliver quality products to our customers on time and without disruption. Exceeding customer expectations is one of our guiding principles at IDEXX, and this team's focus on efficiency, regulatory compliance, and continuous improvement helps make that happen.

If you'd like more information about warehouse jobs at IDEXX before applying, you can explore our Warehouse and Manufacturing Careers web page: https://careers.idexx.com/us/en/manufacturing

Why this role matters:

Our credibility as a company depends on getting the right products to our customers, on time, every time. As a Warehouse Associate, your work directly supports pet owners, farmers, and communities around the world who rely on IDEXX products working exactly when they're needed.

In this role:

• You’ll pick, pack, load, and ship products to national and international customers and distribution centers.
• You’ll prepare documentation and products, help ensure accuracy of shipments, and troubleshoot and resolve issues as they come up.
• You’ll assist with or help coordinate international shipping, including reviewing and reconciling incoming international vendor bills.
• You’ll help maintain a clean, orderly, and safe warehouse environment.
• You’ll investigate inventory inaccuracies, providing root cause analysis and recommendations for corrective action.
• You’ll support inventory processes and continuous improvement efforts, including cycle counts, data entry, tracking, reconciling, and reporting.
• You’ll move and store equipment, raw materials, and inventory for internal and external customers.
• You’ll support the instrument repair process, including daily shipping and receiving, and help track incoming and repaired materials.
• You’ll help administer instrument repair and field replacement programs, coordinate failure analysis and reporting, and support worldwide field returns.

What you need to succeed:

• High school diploma or equivalent combination of education and experience; an Associate's degree is a plus.
• Comfortable working well under pressure and tight time constraints.
• Enjoys working as part of a team.
• Skilled at prioritizing work and juggling multiple tasks.
• Good computer skills; familiarity with SAP, Microsoft Word, and Excel is a plus.
• Strong customer service skills.
• Flexibility with work hours.
• Comfortable following Standard Operating Procedures (SOPs) and applicable ISO regulations.
• Able to lift up to 50 pounds regularly, and up to 70 pounds independently (or up to 100 pounds with assistance).
• For distribution and material handling roles: a forklift certification may be needed (training provided in-house), along with knowledge of export documentation and international shipping; experience with dangerous goods, customs rules, and export regulations is a plus.

What you can expect from us:

• Hourly rates targeting: $22.09 / hour.
• Opportunity for a $1 / hour pay differential once you're certified to operate a forklift through our in-house training program.
• Health / Dental / Vision benefits from day one.
• 5% matching 401k.
• On-the-job training and career advancement opportunities.
• A temperature-controlled work environment.
• Additional benefits including financial support, pet insurance, mental health resources, volunteer paid time off, an employee stock program, foundation donation matching, and much more!
• This role is based on site at our Westbrook, Maine distribution center, with the flexibility to float between our Westbrook and Portland, Maine locations based on workload needs. It's a warehouse-type environment with moderate to high noise levels, where protective clothing may be required, and where you may occasionally work near moving mechanical parts.

Schedule:

• The hours for this position areMonday - Friday, 6:30 AM - 3:00 PM.
• The shifts and hours may vary slightly depending on business needs.
• Reliable and dependable attendance is an essential function of the position.

Why IDEXX:

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you'll find it here.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

In this Warehouse Associate role, you will work on site in our Westbrook, ME and Portland, ME locations.