Supply Chain Analyst II

Bayer; Tulsa (OK); Remote; USD 100,000 - 151,000; Full time

Benefits offered by this job

Health care

Retirement plan

PTO and sick leave

Job summary

Bayer in the United States is seeking a Supply Chain Analyst II to support industrial sales order-to-cash processes, customer service, invoicing, and tolling coordination across glyphosate products. The role emphasizes cross-functional collaboration with product supply, warehouses, and sales teams.

Applicants should have a BS/BA in Supply Chain or related field, strong Excel and SAP experience, and the ability to manage a high-volume customer base.

Qualifications

• BS/BA degree in Supply Chain or related field.
• Strong Microsoft Excel Skils.
• SAP Experience.

Responsibilities

• Lead and manage exceptional customer service for over 20 industrial sales customers representing $400M in annual revenue.
• Oversee order processing, shipping requests per PO and accurate invoicing.
• Collaborate with product supply, external warehouses and internal stakeholders to ensure product availability for customers.
• Engage with customers on orders, invoicing and collections.
• Create and manage SAP customer accounts, including setup, shipping terms and invoicing.
• Track and reconcile customer Accounts Receivable and resolve discrepancies.
• Identify and implement continuous improvements to Industrial Sales processes.
• Support tolling operations and review toller invoices for accuracy.

Skills

Excel skills

Education

BS/BA in Supply Chain or related field

Tools

SAP

Job description

Supply Chain Analyst II

What You Will Do

The Supply Chain Analyst provides comprehensive customer service and support across various channels for both business and end-consumer customers. Handles post-sale inquiries, including technical and non-technical issues, through remote support via phone, online chat, or text, as well as in-person assistance at distribution centers or service facilities. Ensures good customer relations are maintained by resolving claims and complaints fairly and effectively, in compliance with consumer laws. Develops organization- wide initiatives to proactively inform and educate customers, and creates improvement plans based on customer feedback and surveys to enhance overall service quality and customer satisfaction.

Who You Are

The Supply Chain Analyst manages customer service activities for our Industrial Sales business, including all order to cash (OTC) activities starting with sales orders, shipments, and invoices. This position supports Industrial Sales leadership across multiple products including glyphosate, acetochlor and phosphorus. The position also helps facilitate the tolling operations coordinating with suppliers and purchases of raw materials.

This position has the possibility of being located in Creve Coeur, Missouri or residence based, based on experience in the industry.

Key Tasks and Responsibilities

• Lead/Develop and execute an exceptional standard of customer service to over 20 industrial sales customers representing $400M in annual revenue. Manage and lead day to day customer service and order to cash functions. Supports industrial sales leadership to ensure product ordered is available for customers per their desired timing
• Ensure all facets of the process run smoothly including order processing, establishing shipping requests per the customer purchase order and accurate invoicing.
• Strong collaboration with product supply, external warehouses and internal stakeholders to ensure product availability shared with customers is accurate. Lead/develop daily shipping schedule for glyphosate technical sales plan to ensure customer commitments are met.
• Engage with customers on a regular basis related to orders, invoicing and collections.
• Enable through systems the growth of new business opportunities with industrial sales customers by creating new customers in SAP including managing the account set up, shipping terms, payment terms, invoicing, ship to location(s) and all other system requirements.
• Participate in the tracking and reconciliation of customer Accounts Receivable to communicate/resolve discrepancies directly with customers to prevent past due invoices.
• Work directly with customers on processes and communications to improve the overall customer experience.
• Identify/implement and oversee the continuous improvements to Industrial Sales processes to improve internal efficiency, cost position and performance metrics.
• Support US tolling operations for Roundup QuikPro and dicamba salt by coordinating and communicating with suppliers. Review toller invoices for accuracy.

Required Qualifications

• BS/BA degree in Supply Chain or related field
• Strong Microsoft Excel Skils
• SAP Experience

Preferred Qualifications

• We are seeking a candidate who ideally possesses the following skills: Analytical capability, agility, collaboration, communication, customer focus, and decision making.

Employees can expect to be paid a salary between $ 100480.00 - 150720.00 per year dependent on education and experience. Additional compensation may include a bonus or commission (if relevant). If selected for this role, the offer may vary based on market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

• Additional compensation may include a bonus or commission (if relevant).
• Other benefits include health care, vision, dental, retirement, PTO, sick leave, etc.

Ruveon is an Equal Opportunity Employer/Disabled/Veterans

Ruveon is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Equal Opportunity Employer Statement: Notice for U.S. Visitors: All information on this site is subject to compliance with local rule and regulations as they may vary from time to time and across different geographies, including, without limitation, U.S. Executive Orders.

Division: Crop Science

Reference Code: 893590

Functional Area: Customer Operations and Support

Location: United States : Missouri : Creve Coeur || United States : Residence Based : Residence Based

Employment Type: Regular

Position Grade: VS 1.2

Contact Us Address Telephone Creve Coeur, MO 63167 OR Submit a ticket via the self-service option by visiting go/askhr

This posting will expire on November 2nd, 2026.