Supply Chain Analyst

Chamberlain Group; Oak Brook (IL); On-site; USD 77,000 - 124,000; Full time

Benefits offered by this job

Benefits package

401k contributions

Short-term incentive plan

Job summary

Chamberlain Group is seeking a Supply Chain Analyst to support S&OP through data analysis, supply planning, and reporting automation. You will collaborate with Operations, Sales, Customer Service, and Production Planning to align demand, capacity, inventory, and production priorities.

The ideal candidate has 1–3 years in supply chain or related fields and solid analytical and communication skills. This on-site role offers a comprehensive benefits package and 401(k) contributions.

Qualifications

• Bachelor's degree in Business, Supply Chain, Finance or Marketing.
• Strong analytical skills and ability to influence cross-functional decisions.
• Customer service mindset with focus on customer experience.

Responsibilities

• Implement and track key performance metrics for customer experience initiatives.
• Coordinate reporting with Supply Planning, Demand Planning, Warehouse Operations, Transportation and Customer Service.
• Assist in corrective action plans with Supply Chain to address service issues and failures.
• Monitor and communicate key Supply Chain performance metrics and align with customer scorecards.
• Build cross-functional relationships to influence strategy and operations.

Skills

Analytical skills

Influencing

Customer service

Customer experience

Education

Bachelor's degree

Tools

SAP

BI Reporting

Job description

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

The Supply Chain Analyst plays a critical role in supporting the Sales & Operations Planning (S&OP) process through data analysis, supply planning, reporting automation, and production scheduling coordination. This position is responsible for transforming complex business data into actionable insights that drive operational and strategic decisions across multiple business units.

The ideal candidate combines strong analytical skills with supply chain planning knowledge and the ability to influence cross-functional decision-making. This role partners closely with Operations, Sales, Customer Service, Production Planning, and Leadership teams to ensure alignment between demand, capacity, inventory, and production priorities.

Essential Duties and Responsibilities

• Implement and track key performance metrics to measure the impact of customer experienceimprovement initiatives and demonstrate their value
• Drive seamless reporting and analytics through the coordination with Chamberlain Group’s functionalcontacts in Supply Planning, Demand Planning, Warehouse Operations, Transportation and CustomerService
• Assist in development of immediate and long-term corrective action plans in co-operation withChamberlain Group’s Supply Chain to identified service issues and failure
• Monitor and communicate key Supply Chain performance measurements as defined by ongoingdevelopment of customer specific targets and measures and reconcile to customer defined scorecards
• Comply with health and safety guidelines and rules; managers should also ensure compliance acrosstheir teams
• Drive continued improvement in customer experience through building strong cross-functionalrelationships and leverage the relationships to influence the strategy and operations of each function
• Work collaboratively with planning team and operations to establish best practices for reporting,analysis, and insights in forecasting, inventory levels, and service levels
• Analyze actual sales to customers and sell-out data to actively identify exceptional or unforecastedactivities; drive fast, appropriate actions to minimize the impact of deviations from the Demand Plan; communicate these actions to stakeholders
• Assist in the preparation, review, and action planning for key KPI’s across the supply chain
• Comply with health and safety guidelines and rules; managers should also ensure compliance acrosstheir teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, readingprofessional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications

Education/Certifications

• Bachelor’s Degree in Business, Supply Chain, Finance or Marketing

Experience

• 1-3 years of relevant work experience in supply chain, customer care, finance or marketing

Knowledge, Skills, and Abilities

• Strong analytical skills
• Influencing skills
• Customer service skills
• Ability to understand the customer experience

Preferred Qualifications

Education/Certifications

• APICS / Lean / Six Sigma

Knowledge, Skills, and Abilities

• SAP experience
• BI Reporting

The pay range for this position is $76,600.00 - $123,775.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [e-mail].