Supply Associate

CarMax Business Services; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services in Charleston, South Carolina is looking for a Parts Associate responsible for assisting technicians with parts management, receiving parts into inventory, and providing exceptional customer service. The ideal candidate will have strong computer skills, ability to lift 50 lbs, and must complete necessary certifications. The role involves maintaining inventory accuracy and compliance with OSHA/EPA standards, working in an indoor environment, and following all CarMax policies.

Qualifications

• Must complete Supply Associate Workstation Certifications.
• Demonstrate intermediate computer skills, including spreadsheet knowledge.
• Must lift objects that weigh up to 50 lbs.

Responsibilities

• Provide customers with the correct part(s) for their vehicle.
• Receive and locate parts shipments.
• Maintain neatness and accuracy of parts inventory.
• Return incorrect or defective parts to vendors.

Skills

Customer service

Inventory control

Computer skills

Ability to lift 50 lbs

Job description

Job Summary

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.

Responsibilities

• Provide customers (both internal and external) with the correct part(s) for their vehicle.
• Locate and receive shipment of parts.
• Receive parts into inventory.
• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
• Control service supplies to minimize waste.
• Allocate parts in the AutoMation system.
• Return incorrect and/or defective parts to parts vendor or manufacturer.
• Meet all requirements of OSHA/EPA guidelines.
• Provide exceptional customer service at all times.
• Complete duties as assigned by Leads and Managers.

Qualifications and Requirements

• Accountable to Associate 1 Competency Model.
• Complete Supply Associate Workstation Certifications.
• Read, interpret and transcribe data to maintain accurate records.
• Demonstrate intermediate computer skills, including spreadsheet knowledge.
• Work with and through other associates and vendors.
• Perform multiple duties in a high‑energy, fast‑paced working environment.
• Lift objects that weigh as much as 50 lbs.
• Understand numeric filing system.
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
• Complete CarMax provided training including, but not limited to, new associate training – Operations, KRONOS training, and parts process specific training.

Working Conditions

• Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.
• Requires walking or standing for extended periods of time.
• Wears CarMax clothing (acquired through company) at all times while working in the store.
• Follows all CarMax, OSHA, and EPA standards, including the use of personal protective equipment and proper waste disposal in required areas.
• Adheres to all CarMax policies including attendance, asset protection, integrity, and standards of professional appearance.

Equal Opportunity Employment

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.