Auto Parts Associate

CarMax Business Services; Laurel (MD); On-site; USD 28,103 - 44,909; Full time

Benefits offered by this job

Up to 48 hours of sick time per year

Between 80 to 200 hours vacation time depending on service

Paid scheduled holidays and floating holiday

Job summary

CarMax Business Services is seeking a Parts Associate in Laurel, Maryland. You will assist technicians by locating and supplying the correct parts for vehicles, managing inventory, and ensuring compliance with OSHA/EPA standards. The role requires intermediate PC skills, effective communication, and the ability to lift 50 lbs. The hourly rate ranges from $20.40 to $32.60 with additional benefits such as sick leave, vacation days, and paid holidays.

Qualifications

• Ability to read, interpret, and transcribe data for record-keeping.
• Must perform multiple duties in a fast-paced environment.
• Understand numeric filing systems.

Responsibilities

• Provide correct parts for customer vehicles.
• Locate and receive parts shipments.
• Maintain and control inventory levels.

Skills

Intermediate PC Skills with spreadsheet knowledge

Communication skills

Ability to lift objects up to 50 lbs

Customer service skills

Job description

General Summary

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service.

Principal Duties And Responsibilities

• Provide customers (both internal and external) with the correct part(s) for their vehicle.
• Locate and receive shipment of parts.
• Receive parts into inventory.
• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
• Control service supplies to minimize waste.
• Allocate parts in the AutoMation system.
• Return incorrect and/or defective parts to parts vendor or manufacturer.
• Meets all requirements of OSHA/EPA guidelines.
• Provide outstanding customer service at all times.

Job Specifications

• Read, interpret and transcribe data in order to maintain accurate records.
• Intermediate PC Skills with spreadsheet knowledge.
• Successfully work with and through associates of other departments within the Store.
• Required performing multiple duties in a high‑energy, fast‑paced working environment.
• Lift objects that weigh as much as 50 lbs.
• Understand numeric filing system.
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
• Complete CarMax provided training in all areas of the Parts process.

Working Conditions

• Primarily indoor office environment. May include working at times in noisy conditions and/or inclement weather.
• May require walking or standing for an extended time.
• Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.
• Wears CarMax clothing (acquired through the company) at all times while working in the store.

Benefits

The hourly rate for this position is: $20.40 - $32.60

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Equal Opportunity Employer

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at‑will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at‑will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at‑will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.