Supplies Security Software Technician

HP; Vancouver (WA); On-site; USD 40,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous paid time off

Job summary

HP is seeking a Supplies Security Software Technician to oversee evaluation, auditing, and optimization of software systems, processes, and vendors. The role documents defects, maintains program integrity, and coordinates departmental work to improve efficiency.

Responsibilities include auditing, defect reporting, maintenance execution, and leading complex tasks with guidance to enhance organizational performance. 8+ years in software testing or related fields are preferred.

Qualifications

• 8+ years of related work experience, preferably in software testing or documentation.
• Experience auditing and optimizing software systems, processes, or vendors.
• Familiarity with bug tracking and reporting defects to test leads.

Responsibilities

• Evaluates software systems, processes, procedures and vendors for improvement opportunities.
• Documents defects using a bug tracking system and reports defects to the test lead.
• Maintains program integrity and implements standard maintenance practices.
• Coordinates departmental work and ensures clear requirements and development.
• Leads and mentors lower-level staff, analyzes tasks, and collaborates with partners to improve performance.
• Proactively troubleshoots complex issues and provides actionable recommendations.
• Supports process optimizations to meet industry standards and enhance efficiency.
• Reviews user and technical requirements for completeness and accuracy.
• Oversees cross-division projects and ensures robust business controls.
• Monitors issues and implements changes to improve quality and outcomes.

Skills

Agile Methodology

API

Automation

CI/CD

Debugging

Scrum

Software Testing

Education

High School Diploma/GED

Tools

Jenkins

JIRA

Python

Java

Selenium

SQL

Job description

Supplies Security Software Technician Description - Job Summary

This role is responsible for overseeing the evaluation, auditing and optimization of existing software systems, processes, and vendors to improve efficiency. The role meticulously documents defects, maintains program integrity, and ensures a well-equipped workspace. The role initiates process optimizations, reviews requirements for accuracy, and coordinates departmental work. The role also leads complex tasks, troubleshoots problems proactively, and provides guidance to enhance organizational performance.

Responsibilities

• Evaluates existing software systems, processes, procedures, and vendors, and performs audits, as required, for identifying areas for improvement and optimization.
• Documents defects using a bug tracking system and reports defects to the test lead, ensuring robust product quality.
• Takes charge of implementing standard application maintenance and ensuring program integrity.
• Initiates requests for required equipment, parts, and supplies, maintaining a well-equipped and functional workspace.
• Implements process optimizations to meet industry standards and requirements, continually seeking ways to enhance efficiency.
• Reviews user and technical requirements for completeness and clarity, ensuring accurate development.
• Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.
• Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.
• Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.
• Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 8+ years of related work experience, preferably in software testing, software documentation, or a related field.

Preferred Certifications NA

Knowledge & Skills

• Agile Methodology
• Application Programming Interface (API)
• Automation
• CI/CD
• Computer Science
• Debugging
• Java (Programming Language)
• Jenkins
• JIRA
• Python (Programming Language)
• Scripting
• Scrum (Software Development)
• Selenium (Software)
• Software Development
• Software Engineering
• Software Quality (SQA/SQC)
• Software Testing
• SQL (Programming Language)
• Test Automation
• Test Planning

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple departments and leads large, cross-division functional teams or projects.

Complexity

• Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this position is $29 to $43 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview)

Job - Technical Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is obtained voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights under the law here: “Know Your Rights: Workplace Discrimination is Illegal".

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