Supplier Quality Specialist

Prismier; Bolingbrook (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Life Insurance

Dental

401(k) / Profit Sharing

Vacation

Mental Health Days

Job summary

Prismier is seeking a Supplier Quality Specialist to collaborate with our Director of Quality and keep supplier quality activities and documentation moving forward in a hands-on, detail-oriented role. You will own quality processes, monitor supplier performance, and drive continuous improvement across a small manufacturing environment.

You will coordinate supplier quality issues, assist in PPAP/APQP activities, and help ensure compliance with RoHS, REACH, and other requirements while partnering

Qualifications

• Strong attention to detail and genuine commitment to quality.
• Organized with excellent follow-through and multi-tasking ability.
• Able to manage multiple priorities without losing sight of details.
• Strong written and verbal communication with suppliers and internal teams.
• Willingness to dig into issues to understand root causes.
• Ownership mindset and accountability in a small team.
• Comfort working independently yet collaboratively in a fast-paced environment.
• Familiarity with supplier quality processes and regulatory documentation is a plus.

Responsibilities

• Support the Director of Quality with day-to-day quality activities, projects, documentation, and follow-up.
• Coordinate supplier quality issues, including supplier nonconformances, corrective actions, containment, and resolution.
• Issue and track Supplier Corrective Action Requests (SCARs), following up with suppliers and helping ensure corrective actions are completed and effective.
• Help monitor supplier performance by tracking quality, delivery, responsiveness, and other key metrics.
• Identify supplier trends, recurring issues, and opportunities for improvement.
• Support supplier qualification and onboarding by reviewing certifications, capability information, quality documentation, and other required records.
• Maintain supplier approvals, certifications, quality records, and related documentation within UniPoint.
• Prepare, review, and coordinate PPAP documentation for customer and supplier requirements.
• Assist with APQP and new product introduction activities as needed.
• Work directly with suppliers to obtain quality and compliance documentation and resolve outstanding issues.
• Respond to customer and supplier documentation requests, including Certificates of Conformance, RoHS, REACH, Conflict Minerals, and other compliance requirements.
• Support supplier audits, assessments, and quality reviews by gathering documentation, tracking findings, and following up on action items.
• Assist with customer RMAs, nonconformances, and investigations, particularly when supplier-related issues are involved.
• Partner with Quality, Supply Chain, Engineering, Operations, and Manufacturing to resolve quality concerns and keep issues moving toward resolution.
• Review quality records and documentation for accuracy, completeness, and compliance with customer, ISO, and Prismier requirements.
• Track quality data and help create reports and scorecards that identify trends, risks, and improvement opportunities.
• Help organize root cause and corrective action information and support problem-solving activities.
• Maintain accurate and organized electronic quality records in Prismier's paperless environment.
• Support internal and external audits and other Quality Management System activities as needed.
• Look for opportunities to make our quality processes more efficient, organized, and effective.
• Be a positive contributor to the Quality team and Prismier's culture.
• Jump in and help with other Quality Department needs as they come up because, in a small company, we all wear more than one hat.

Skills

Attention to detail

Organization

Prioritization

Written & verbal communication

Supplier/customer communication

Problem-solving

Ownership & accountability

Independent yet collaborative

Adaptability

Curiosity to learn

Customer-focused mindset

Tools

Microsoft Office

Excel

UniPoint

Job description

At Prismier, Quality isn't just one department's responsibility. It touches everything we do, from the suppliers we partner with to the parts we deliver to our customers.

We're looking for a Supplier Quality Specialist to work closely with our Director of Quality and help keep our quality systems, supplier quality activities, documentation, and continuous improvement efforts moving forward.

This is a hands-on role for someone who is organized, detail-oriented, comfortable following up and asking questions, and enjoys working across different areas of a small manufacturing company. You'll have the opportunity to take ownership of important quality processes while continuing to learn and grow within the Quality team.

What You Will Be Doing

• Support the Director of Quality with day-to-day Quality Department activities, projects, documentation, and follow-up
• Coordinate supplier quality issues, including supplier nonconformances, corrective actions, containment, and resolution
• Issue and track Supplier Corrective Action Requests (SCARs), following up with suppliers and helping ensure corrective actions are completed and effective
• Help monitor supplier performance by tracking quality, delivery, responsiveness, and other key metrics
• Identify supplier trends, recurring issues, and opportunities for improvement
• Support supplier qualification and onboarding by reviewing certifications, capability information, quality documentation, and other required records
• Maintain supplier approvals, certifications, quality records, and related documentation within UniPoint
• Prepare, review, and coordinate PPAP documentation for customer and supplier requirements
• Assist with APQP and new product introduction activities as needed
• Work directly with suppliers to obtain quality and compliance documentation and resolve outstanding issues
• Respond to customer and supplier documentation requests, including Certificates of Conformance, RoHS, REACH, Conflict Minerals, and other compliance requirements
• Support supplier audits, assessments, and quality reviews by gathering documentation, tracking findings, and following up on action items
• Assist with customer RMAs, nonconformances, and investigations, particularly when supplier-related issues are involved
• Partner with Quality, Supply Chain, Engineering, Operations, and Manufacturing to resolve quality concerns and keep issues moving toward resolution
• Review quality records and documentation for accuracy, completeness, and compliance with customer, ISO, and Prismier requirements
• Track quality data and help create reports and scorecards that identify trends, risks, and improvement opportunities
• Help organize root cause and corrective action information and support problem-solving activities
• Maintain accurate and organized electronic quality records in Prismier's paperless environment
• Support internal and external audits and other Quality Management System activities as needed
• Look for opportunities to make our quality processes more efficient, organized, and effective
• Be a positive contributor to the Quality team and Prismier's culture
• Jump in and help with other Quality Department needs as they come up because, in a small company, we all wear more than one hat

What You Bring Along

• Strong attention to detail and a genuine commitment to quality
• Excellent organization and follow-through
• The ability to manage multiple priorities without losing sight of the details
• Strong written and verbal communication skills
• Confidence communicating and following up with suppliers, customers, and internal team members
• A problem-solving mindset and willingness to dig into an issue to understand what happened
• A strong sense of ownership and accountability
• Comfort working independently while also being part of a collaborative team
• The ability to work in a fast-paced manufacturing environment where priorities can change
• Curiosity and a willingness to learn new quality processes, systems, and manufacturing concepts
• A customer-focused mindset that aligns with Prismier's Core Values

What We're Looking For

• Previous experience in manufacturing, quality, supplier quality, supply chain, purchasing, or a related environment preferred
• Experience working with quality documentation, records, or Quality Management Systems
• Strong computer skills, including Microsoft Office and Excel
• Ability to organize, analyze, and communicate quality and supplier performance data
• Experience working with suppliers or coordinating supplier-related issues is a plus
• Experience with ISO 9001 is preferred
• Experience with UniPoint or another Quality Management System is a plus
• Familiarity with PPAP and APQP processes is preferred
• Experience with nonconformances, corrective actions, SCARs, RMAs, or root cause analysis is a plus
• Familiarity with supplier scorecards, supplier audits, or supplier performance management is a plus
• Experience with RoHS, REACH, Conflict Minerals, Certificates of Conformance, or similar customer and regulatory documentation is a plus

What we promise-We take care of our people:

At Prismier, people are at the fore front of our success. Our culture is built around our core values. Our culture is what makes Prismier a rewarding and fun place to work. We firmly believe that the success of our employees and business is dependent upon upholding these values. We are champions of diversity, and we are always seeking new ways to wow our customers. These values are not just a plaque on the wall; they are at the cornerstone of everything we do. These values are as follows:

BE NICE

OWN IT

APPRECIATE YA

GROW ON

Who we are:

Prismier is SIMPLIFYING MANUFACTURING. We are a game changer in our industry and growing rapidly.

Prismier incorporates the latest technologies in the custom manufacturing industry. We are a global company that works with some of the largest organizations in the world. We make component parts and assemblies in everything from handheld electronics to aircraft.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Prismier! Think you have what it takes to be part of a game-changing organization, possess our core values, then

• Travel Required: 20% to local supplier occasionally
• Benefits: Medical, Life Insurance, Dental, LTD, STD and LTD, 401(k)/Profit Sharing including a 3% Company Contribution, Vacation, Mental Health Days, Birthday PTO, Holidays and more!
• Type: Full Time (40+hrs/ week)

Prismier LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, religion, color, national origin, sex, age state as a protected veteran or status as a qualified individual with a disability.