Supplier Quality Manager

GAF; United States; Remote; USD 126,000 - 161,000; Full time

Job summary

GAF is seeking a Manager of Supplier Quality to lead initiatives ensuring consistent and reliable supply quality. This role collaborates across teams to enforce standards and improve quality performance within their operations, contributing to GAF's objective of maintaining its competitive advantage.

Benefits

Health insurance options

401(k) plan with employer match

Tuition reimbursement

Wellness program

Professional growth programs

Qualifications

• 8+ years experience in an industrial environment, preferably in roofing.
• 5+ years experience in Quality Assurance or Supplier Quality.
• Ability to travel 50%.

Responsibilities

• Provide leadership to mitigate raw material risk and enhance supplier audit programs.
• Drive accountability in supplier quality and improvement initiatives.
• Establish dashboards/metrics to monitor performance and compliance.

Skills

Data analysis

Statistical skills

Problem-solving

Communication

Interpersonal skills

Education

Bachelor’s Degree in Technical field (STEM)

Tools

Minitab

Job description

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team Summary

The Supplier Quality team is responsible for overseeing quality assurance, management, and enhancement initiatives throughout the supplier network (Residential and Commercial, and/or 3rd Party). This team ensures the quality for consistent and reliable supply of raw materials crucial for GAF Manufacturing. They will lead efforts related to Supplier Quality, including defining requirements, conducting evaluations, and implementing improvements. They will collaborate closely with a team of Supplier Quality professionals and coordinate with Supply Chain, plants, third-party manufacturers/suppliers (such as granule providers), and internal vertical operations (e.g., glass mat and asphalt operations). This team works towards enforcing, enhancing, and optimizing specifications, industry regulations, and GAF Quality Systems to uphold product standards and operational excellence.

Job Summary

The Manager of Supplier Quality will provide leadership to assess and mitigate raw material risk to our plants based on quality upsets. They will assist in the enhancement and execution of the supplier audit program, quality control processes (e.g., standardized test methods, measurement capability, and process capability or CpK), and provide technical guidance for purchased goods. They will work closely with the plants, R&D, procurement, and the suppliers to drive statistically capable raw material specifications, resolution of quality issues, plant trials, new product development, and education/training (as applicable). The Manager will help with the development of a communication plan, establish dashboards/metrics (e.g., cost of failure, defect rate, corrective & preventive actions, etc), and drive continuous improvement initiatives to ensure GAF specification compliance.

Strategic Leadership and Supplier Quality
• Actively manage and support quality assurance, supplier quality, and improvement initiatives designed to deliver World Class Quality performance and capability across the GAF Operations network.
• Drive supplier quality accountability and improvement efforts as identified while assisting in the implementation and continuous improvement of the standardized supplier quality audit.
• Lead the development, implementation, maintenance, and reporting of GAF Quality Management Systems within Supplier Quality.
• Lead the development and vetting of processes for non-conformance, product improvement investigations, root-cause analysis, variation reduction, and product evaluations in order to reduce manufacturing costs and downtime, improve first-pass quality; ultimately enhance customer satisfaction.
• Ensure suppliers are providing CoA’s and monitor performance via CoA’s and communication with Plant Quality Personnel and/or Sales.
• In partnership with Suppliers, GAF plants, and corporate labs/R&D, lead and/or assist in plant trials, direct investigation(s), and test support to drive root cause analysis and assure sustainable improvements are implemented by our vendors.
• Work closely with the Director of Supplier Quality on Quality Assurance / Manufacturing initiatives as related to testing standardization, and operational optimization.
• Champion guidance to suppliers in the development, implementation, and maintenance of quality improvement action plans and Corrective Action and Preventive Action (CAPA) plans.
• Identify and assess critical quality variables that would result in major issues by plants, end users, and/or product performance.

3rd Party Supply and Vertical Operations
• Proactively supports and directs the priorities for projects, improvement efforts, and key operational or business initiatives pertaining to 3rd party supply / manufacturing as well as vertical operations.
• Partner with Supply Chain and R&D during evaluation of 3rd Party suppliers and products to create Quality Risk Matrix.
Leads identified Quality Assurance / Manufacturing initiatives pertaining to supplier testing standardization and optimization.
• Ensure 3rd Party product Specifications and Code requirements are accurate, updated, and correct on packaging.
Drive quality accountability, metrics, and incentives with critical 3rd party suppliers and vertical operations.
• Develop relationships with key Quality and Operations personnel within 3rd Party suppliers to enhance partnership and sustainable improvements (foster win-win relationships).
• Manage continuous improvement projects as identified within 3rd party supply and vertical operations.
• Supports R&D for asphalt quality assurance as required.

Quality Assurance, Continuous Improvement, and Innovation
• Implement cross-functional corporate and plant business partnerships investigating opportunities to improve, optimize and expand GAF’s processes, products and businesses.
• Applies knowledge of product construction, manufacturing processes, quality systems and process control to implement innovative solutions that maintain GAF’s competitive quality advantage and drive toward automated QC where possible.
• Promote Best Practices for quality related processes within GAF and supplier networks.
• Employ use of continuous improvement tools such as: the 6 building blocks, SPC, Measurement Capability, Minitab data analysis, QualPro, Kepner Tregoe’s Rational Process, DOE/MVT, etc.
• Defines, develops, validates, and refines measurement system needs, tools, and processes. Directs priorities for improving data accuracy and precision, adherence to approved methodologies, training initiatives, and supplier performance.

Organizational Development, Quality Culture & Infrastructure
• Ensure engagement in strategic sourcing initiatives in partnership with business stakeholders to ensure that supplier quality is evaluated as a critical component within sourcing processes.
• Participate in a partnership with Manufacturing and Human Resources to ensure agreement on organizational structures, standardized position descriptions, and onboarding practices.
• Assist in mentoring and training opportunities for both corporate and plant quality staff members to properly educate our employees on our products / processes as well as develop ongoing bench-strength and career planning / progression. Builds strong cross-functional / strategic business relationships.
• Ensures open communications and detailed individual career plans (ICPs) to promote opportunities for team members.

Qualifications Required

Bachelor’s Degree preferably in a Technical field (STEM: Science, Technology, Engineering, or Math)

8+ years experience in an industrial environment, preferably in roofing Required

5+ years experience in Quality Assurance, Quality Control, or Supplier Quality

Proficiency in data analysis / statistics

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to travel

Qualifications Preferred

ASQ experience / membership

Demonstrated safety leadership skills and full support for behavioral-based safety and compliance of accompanying procedures

Intermediate knowledge of process / continuous improvement techniques. Examples include: auditing, root cause analysis (KT), Statistical Process Control, measurement systems, variation reduction, DMAIC, DOE / MVT, etc

Quality engineering credentials are preferred. Examples include: ASQ, CQE, CQM, Lean Six Sigma Green Belt / Black Belt

Intermediate knowledge of analytical and procedural development skills

Skills in statistical analysis (experience with associated software such as Minitab a plus)

Intermediate understanding of statistical tools in order to analyze process and quality data

Intermediate knowledge of domestic and international testing standards / methods

Advanced knowledge of databases (e.g., G-Suite, Envision, AODocs, etc.)

Intermediate-to-advanced knowledge of manufacturing processes

Excellent organizational and follow-up skills with strong attention to detail

Ability to make project adjustments and alterations promptly and efficiently and maintain flexibility

Results-oriented, high energy, credible, honest, self-motivated person

Travel Requirements: 50%

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.Base Salary Range: $126,000-$161,000

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team Summary

The Supplier Quality team is responsible for overseeing quality assurance, management, and enhancement initiatives throughout the supplier network (Residential and Commercial, and/or 3rd Party). This team ensures the quality for consistent and reliable supply of raw materials crucial for GAF Manufacturing. They will lead efforts related to Supplier Quality, including defining requirements, conducting evaluations, and implementing improvements. They will collaborate closely with a team of Supplier Quality professionals and coordinate with Supply Chain, plants, third-party manufacturers/suppliers (such as granule providers), and internal vertical operations (e.g., glass mat and asphalt operations). This team works towards enforcing, enhancing, and optimizing specifications, industry regulations, and GAF Quality Systems to uphold product standards and operational excellence.

Job Summary

The Manager of Supplier Quality will provide leadership to assess and mitigate raw material risk to our plants based on quality upsets. They will assist in the enhancement and execution of the supplier audit program, quality control processes (e.g., standardized test methods, measurement capability, and process capability or CpK), and provide technical guidance for purchased goods. They will work closely with the plants, R&D, procurement, and the suppliers to drive statistically capable raw material specifications, resolution of quality issues, plant trials, new product development, and education/training (as applicable). The Manager will help with the development of a communication plan, establish dashboards/metrics (e.g., cost of failure, defect rate, corrective & preventive actions, etc), and drive continuous improvement initiatives to ensure GAF specification compliance.

Essential Duties

• Strategic Leadership and Supplier Quality
  • Actively manage and support quality assurance, supplier quality, and improvement initiatives designed to deliver World Class Quality performance and capability across the GAF Operations network.
  • Drive supplier quality accountability and improvement efforts as identified while assisting in the implementation and continuous improvement of the standardized supplier quality audit.
  • Lead the development, implementation, maintenance, and reporting of GAF Quality Management Systems within Supplier Quality.
  • Lead the development and vetting of processes for non-conformance, product improvement investigations, root-cause analysis, variation reduction, and product evaluations in order to reduce manufacturing costs and downtime, improve first-pass quality; ultimately enhance customer satisfaction.
  • Ensure suppliers are providing CoA’s and monitor performance via CoA’s and communication with Plant Quality Personnel and/or Sales.
  • In partnership with Suppliers, GAF plants, and corporate labs/R&D, lead and/or assist in plant trials, direct investigation(s), and test support to drive root cause analysis and assure sustainable improvements are implemented by our vendors.
  • Work closely with the Director of Supplier Quality on Quality Assurance / Manufacturing initiatives as related to testing standardization, and operational optimization.
  • Champion guidance to suppliers in the development, implementation, and maintenance of quality improvement action plans and Corrective Action and Preventive Action (CAPA) plans.
  • Identify and assess critical quality variables that would result in major issues by plants, end users, and/or product performance.

• 3rd Party Supply and Vertical Operations
  • Proactively supports and directs the priorities for projects, improvement efforts, and key operational or business initiatives pertaining to 3rd party supply / manufacturing as well as vertical operations.
  • Partner with Supply Chain and R&D during evaluation of 3rd Party suppliers and products to create Quality Risk Matrix.
  Leads identified Quality Assurance / Manufacturing initiatives pertaining to supplier testing standardization and optimization.
  • Ensure 3rd Party product Specifications and Code requirements are accurate, updated, and correct on packaging.
  Drive quality accountability, metrics, and incentives with critical 3rd party suppliers and vertical operations.
  • Develop relationships with key Quality and Operations personnel within 3rd Party suppliers to enhance partnership and sustainable improvements (foster win-win relationships).
  • Manage continuous improvement projects as identified within 3rd party supply and vertical operations.
  • Supports R&D for asphalt quality assurance as required.

• Quality Assurance, Continuous Improvement, and Innovation
  • Implement cross-functional corporate and plant business partnerships investigating opportunities to improve, optimize and expand GAF’s processes, products and businesses.
  • Applies knowledge of product construction, manufacturing processes, quality systems and process control to implement innovative solutions that maintain GAF’s competitive quality advantage and drive toward automated QC where possible.
  • Promote Best Practices for quality related processes within GAF and supplier networks.
  • Employ use of continuous improvement tools such as: the 6 building blocks, SPC, Measurement Capability, Minitab data analysis, QualPro, Kepner Tregoe’s Rational Process, DOE/MVT, etc.
  • Defines, develops, validates, and refines measurement system needs, tools, and processes. Directs priorities for improving data accuracy and precision, adherence to approved methodologies, training initiatives, and supplier performance.

• Organizational Development, Quality Culture & Infrastructure
  • Ensure engagement in strategic sourcing initiatives in partnership with business stakeholders to ensure that supplier quality is evaluated as a critical component within sourcing processes.
  • Participate in a partnership with Manufacturing and Human Resources to ensure agreement on organizational structures, standardized position descriptions, and onboarding practices.
  • Assist in mentoring and training opportunities for both corporate and plant quality staff members to properly educate our employees on our products / processes as well as develop ongoing bench-strength and career planning / progression. Builds strong cross-functional / strategic business relationships.
  • Ensures open communications and detailed individual career plans (ICPs) to promote opportunities for team members.

Qualifications Required

• Bachelor’s Degree preferably in a Technical field (STEM: Science, Technology, Engineering, or Math)

• 8+ years experience in an industrial environment, preferably in roofing Required

• 5+ years experience in Quality Assurance, Quality Control, or Supplier Quality

• Proficiency in data analysis / statistics

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to travel

Qualifications Preferred

• ASQ experience / membership

• Demonstrated safety leadership skills and full support for behavioral-based safety and compliance of accompanying procedures

• Intermediate knowledge of process / continuous improvement techniques. Examples include: auditing, root cause analysis (KT), Statistical Process Control, measurement systems, variation reduction, DMAIC, DOE / MVT, etc

• Quality engineering credentials are preferred. Examples include: ASQ, CQE, CQM, Lean Six Sigma Green Belt / Black Belt

• Intermediate knowledge of analytical and procedural development skills

• Skills in statistical analysis (experience with associated software such as Minitab a plus)

• Intermediate understanding of statistical tools in order to analyze process and quality data

• Intermediate knowledge of domestic and international testing standards / methods

• Advanced knowledge of databases (e.g., G-Suite, Envision, AODocs, etc.)

• Intermediate-to-advanced knowledge of manufacturing processes

• Excellent organizational and follow-up skills with strong attention to detail

• Ability to make project adjustments and alterations promptly and efficiently and maintain flexibility

• Results-oriented, high energy, credible, honest, self-motivated person

Travel Requirements: 50%

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.Base Salary Range: $126,000-$161,000

How We Protect What Matters Most:

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

About the company

GAF is a manufacturing company based in Parsippany, New Jersey, that has roots dating back to the late 19th century.

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