Supplier Quality Engineer

JETCOOL Technologies Inc.; Littleton (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

JetCool Technologies Inc. is seeking a Supplier Quality Engineer in Littleton, MA.

You will provide analytics and guidance to manage product and process quality across JetCool products, with emphasis on integrating supplier quality data into quality control methods and auditing key suppliers. Reporting to the Sr Director, Operations, you will work with Development Engineering, Manufacturing Engineering, and global suppliers to ensure design-for-quality, robust QC metrics, and timely corrective

Qualifications

• 4-year college degree; master's preferred
• Minimum 5–7 years relevant industry experience
• Experience with fluid-mechanical systems (fluids and pumps)
• Experience building QMS with global suppliers
• Experience with PLM and ERP systems
• Strong SPC skills
• Experience interfacing with customers for field quality issues
• Experience integrating quality data into reliability programs
• Experience with diverse internal and external manufacturing partners
• Experience with high-volume production of complex fluid-mechanical products

Responsibilities

• Establish SPC measurement methods for product/process quality performance.
• Set up quality control metrics with Development and Manufacturing Engineering.
• Validate supplier quality tools and reporting with internal/external partners.
• Conduct on-site supplier quality audits for compliance.
• Support D&E during NPI to embed design-for-quality.
• Lead RCAs for field return quality issues and implement corrective actions.
• Serve as primary contact for internal/external quality issues across the supply chain.

Skills

Statistical process control

Quality analytics

Supplier quality management

Cross-functional collaboration

Data integration

NPI quality involvement

Strong communication

Process quality improvement

Root cause analysis

FAST-paced environment

Education

Bachelor's degree

Master's degree preferred

Tools

PLM

ERP systems

Job description

At JetCool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what’s possible and tackling complex challenges. A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we’re not just advancing technology — we’re redefining cooling standards to create a more sustainable tomorrow.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Supplier Quality Engineer located in Littleton, MA.

Reporting to the Sr Director, Operations the Supplier Quality Engineer will be responsible to provide the analytics and guidance to effectively manage product and process quality for all JetCool products. Strong preference will be given to those with a proven history.

What a typical day looks like:

• Establish statistical process control measurement methods to gather product and process quality performance.
• Work with Development Engineering and Manufacturing Engineering to set up the proper quality control metrics for all JetCool products.
• Work with external suppliers, domestically and internationally to validate in-factory quality management tools, controls and reporting mechanisms. Integrate supplier quality data into JetCool quality control methods assuring timely and collaborative management of ongoing product quality.
• Perform regularly scheduled on-site quality audits at key suppliers, assuring compliance with JetCool quality standards.
• Participate in, and work with Design Engineering during NPI development programs ensuring design for quality considerations are embedded.
• Evaluates, leads the discovery of field return quality issues, drives root cause investigations, and recommends corrective actions.
• Acts as the point of contact for all internal and external quality issues across the supply chain (suppliers, raw stock, WIP, finished goods, warehouses, field deployments).

The experience we’re looking to add to our team:

• 4-year college degree, masters preferred
• Minimum of 5-7 years relevant industry experience
• Experience working with fluid-mechanical systems consisting of fluids and pumps.
• Demonstrated experience building QMS management systems in partnership with global suppliers.
• Experience working with PLM and ERP systems.
• Strong statistical process control skills.
• Experience working with Customers as a prime point of contact for fielded quality issues.
• Experience working with and integrating product and process quality data into product reliability control programs.
• Experience working with internal manufacturing teams, global component, value-add and contract manufacturing suppliers.
• Has high volume production experience with complex fluid-mechanical products and assemblies.
• Experience working collaboratively with Design Engineering, Manufacturing and External Partners during aggressive time to market NPI programs.
• Demonstrated experience designing and implementing digital data collection methods and tools.
• Ability to work in a fast-paced environment while delivering on commitments.

BO18

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).