Supplier Quality Engineer

Cooler Master USA; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid vacation days

Paid holidays

Paid sick leave

Medical, Dental, Vision plans

Employer-subsidized health premiums

Life Insurance

401(k) retirement plan with company…

Job summary

Cooler Master USA in Katy, TX is seeking a Supplier Quality Engineer to manage supplier quality across the manufacturing supply chain. The role focuses on supplier qualification, performance monitoring, corrective actions, and supplier development to ensure incoming materials meet quality standards.

The ideal candidate is hands-on, detail-oriented, and capable of working with suppliers and cross-functional teams in a fast-paced environment. Travel to supplier locations will be required.

Qualifications

• Minimum 5 years in Supplier Quality Engineering, Quality Assurance, Manufacturing Quality, or a related manufacturing quality role.
• Strong knowledge of quality management systems and standards, including ISO 9001, quality improvement methodologies, and manufacturing quality best practices.
• Hands-on experience with root cause analysis, corrective and preventive actions (CAPA), SCAR, FMEA, SPC, and Control Plans.
• Strong analytical and problem-solving skills with the ability to identify quality trends and drive issues to closure.
• Excellent communication and supplier management skills, with the ability to effectively work across Engineering, Procurement, Production, and Quality teams.
• Ability and willingness to travel to supplier locations as business needs require.
• Bilingual proficiency in English and Mandarin Chinese is a plus.

Responsibilities

• Supplier Assessment: Evaluate and qualify new suppliers by conducting audits, assessing their quality systems, and verifying compliance with standards.
• Supplier Performance Monitoring: Track and analyze supplier performance, identify trends, and develop action plans to address quality issues.
• Root Cause Analysis: Work with suppliers to perform root cause analysis for defects or non-conforming materials and ensure implementation of corrective and preventive actions.
• Supplier Development: Support suppliers in implementing quality improvement initiatives to ensure consistent and high-quality deliverables.
• Collaboration with Internal Teams: Coordinate with procurement, engineering, and production teams to ensure supplier quality aligns with company requirements and standards.
• Documentation and Reporting: Maintain detailed records of supplier performance, audits, corrective actions, and quality documentation.
• Regulatory Compliance: Ensure supplier materials and processes comply with relevant industry standards and regulatory requirements.
• Quality anomaly handling: When defects occur in incoming materials, we are responsible for issuing a SCAR (Supplier Corrective Action Report) and urging the supplier to find the root cause and implement preventive measures.

Skills

Quality management

Root cause analysis

CAPA

SCAR

FMEA

SPC

Control Plans

ISO 9001

Data analysis

Vendor management

Travel

Bilingual EN/Mandarin

Job description

For over three decades, Cooler Master has been a trusted partner to tier-1 global technology leaders, delivering pioneering thermal and manufacturing solutions. As AI computing workloads and next-generation data centers continue to push the boundaries of power density, Cooler Master is at the frontier of the industry—manufacturing critical high-density liquid cooling, CDU (Coolant Distribution Units), and advanced thermal infrastructure that power the global AI boom.

Driven by Innovation, Agility, and Professionalism, our culture is built on the "Cooler Master Spirit"—a collaborative environment rooted in structured discipline, teamwork, and accountability. We offer a fast-paced, technology-driven workplace where high-energy professionals can build the physical infrastructure of the future. If you thrive in a forward-moving atmosphere and want to grow at the speed of the AI revolution, this is the place to define your career.

Position Overview

We are seeking a Supplier Quality Engineer (SQE) to manage and improve supplier quality performance across our manufacturing supply chain. This role is responsible for supplier qualification, quality performance monitoring, corrective actions, and supplier development to ensure incoming materials and components consistently meet Cooler Master’s quality and manufacturing requirements.

The ideal candidate is a hands-on, detail-oriented quality professional who can work effectively with suppliers and cross-functional teams in a fast-paced manufacturing environment.

Key Responsibilities and Accountabilities

• Supplier Assessment: Evaluate and qualify new suppliers by conducting audits, assessing their quality systems, and verifying compliance with standards.
• Supplier Performance Monitoring: Track and analyze supplier performance, identify trends, and develop action plans to address quality issues.
• Root Cause Analysis: Work with suppliers to perform root cause analysis for defects or non-conforming materials and ensure implementation of corrective and preventive actions.
• Supplier Development: Support suppliers in implementing quality improvement initiatives to ensure consistent and high-quality deliverables.
• Collaboration with Internal Teams: Coordinate with procurement, engineering, and production teams to ensure supplier quality aligns with company requirements and standards.
• Documentation and Reporting: Maintain detailed records of supplier performance, audits, corrective actions, and quality documentation.
• Regulatory Compliance: Ensure supplier materials and processes comply with relevant industry standards and regulatory requirements.
• Quality anomaly handling: When defects occur in incoming materials, we are responsible for issuing a SCAR (Supplier Corrective Action Report) and urging the supplier to find the root cause and implement preventive measures.

Qualifications

• Minimum 5 years of experience in Supplier Quality Engineering, Quality Assurance, Manufacturing Quality, or a related manufacturing quality role.
• Strong knowledge of quality management systems and standards, including ISO 9001, quality improvement methodologies, and manufacturing quality best practices.
• Hands-on experience with root cause analysis, corrective and preventive actions (CAPA), SCAR, FMEA, SPC, and Control Plans.
• Strong analytical and problem-solving skills with the ability to identify quality trends and drive issues to closure.
• Excellent communication and supplier management skills, with the ability to effectively work across Engineering, Procurement, Production, and Quality teams.
• Ability and willingness to travel to supplier locations as business needs require.
• Bilingual proficiency in English and Mandarin Chinese is a plus.

Soft Skills

• Detail-oriented with a strong commitment to quality, accuracy, and execution.
• Strong ownership and accountability with the ability to independently drive supplier quality issues to resolution.
• Effective communication, negotiation, and conflict-resolution skills when working with suppliers and internal stakeholders.
• Strong organizational and project management skills with the ability to manage multiple suppliers and priorities simultaneously.
• Adaptable and comfortable working in a fast-paced, high-accountability manufacturing environment.

Location: 3623 W Grand Pkwy N, Suite 100, Katy, TX 77449

• Starting with 15 paid vacation days in the first year
• 11 paid corporate holidays + 5 bonus holidays
• 5 paid sick leave days per year
• Comprehensive Medical, Dental, and Vision insurance plans
• Advanced health plan options with employer-subsidized out-of-pocket premiums
• Company-sponsored Life Insurance
• 401(k) retirement plan with company match

Disclaimer

Our goal is to be an industry leader while providing an exceptional workplace. This job description outlines the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or skills required. Management reserves the right to assign or modify duties and responsibilities at any time, with or without notice. We are an Equal Opportunity Employer (E.E.O.).