Supplier Quality & Development Manager

PARKER HANNIFIN CORP; Kalamazoo (MI); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

401(k) plan with company match

Tuition reimbursement

Paid time off

On-site fitness center

Employee discounts

Job summary

Parker Hannifin in Kalamazoo, MI, is seeking a Senior Supplier Quality Manager to lead supplier quality and development efforts across the facility, ensuring compliance with ISO9000, FAA and NADCAP requirements. This on-site role requires strong leadership, strategic thinking and hands-on problem solving to drive supplier performance.

You will mentor quality engineers, manage supplier quality audits, and coordinate with engineering, manufacturing and supply chain teams to deliver defect-free

Qualifications

• Bachelor’s degree in Engineering or related field.
• 10+ years in supplier quality, preferably aerospace or regulated manufacturing.
• Proven leadership experience managing high-performance teams.
• Strong written, verbal and interpersonal communication skills.
• Facilitation and coaching skills.
• Knowledge of ISO procedures and Total Quality concepts.
• Experience with statistical methods and corrective action development.
• Managerial experience with ability to lead and motivate staff.
• Limited travel required.

Responsibilities

• Supervise and mentor supplier quality engineers, leaders, and specialists.
• Disposition and implement corrective action for non-conformance.
• Drive supplier improvement initiatives.
• Dotted line responsibilities through supply chain to support deliveries.
• Provide direction and technical support for critical supplier delivery issues.
• Manage quality systems and compliance.
• Define quality requirements at all levels for effective planning.
• Coordinate TQM efforts across business units.
• Develop and maintain QA for purchased material and audits.
• Utilize automated systems to plan and track quality processes.
• Maintain high levels of customer service, throughput, and productivity.

Skills

Leadership experience

Effective communication

Facilitation and coaching

Root cause analysis

Statistical improvement methods

Quality management concepts

Supplier audits

Cross-functional collaboration

Problem solving

Budget and planning

Education

Bachelor’s degree in Engineering

Tools

QMS software

Supplier management software

Job description

Parker Hannifin

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flights for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Position Summary

Provide leadership and management of the supplier quality and development functions at the facility, in accordance with all applicable company and U.S. Government regulations, policies, and procedures. Responsible for ensuring that quality program policies, plans, standards and requirements are met at the facility. This position requires regular on-site attendance.

Scope/Supervision and Interaction

• Has direct reports

• Interfaces routinely with all plant functions (engineering, manufacturing, sales/marketing), customers and suppliers. Has management responsibilities for the Supplier Quality and Development department, and reports to the Division Quality Manager and Division Supply Chain Manager

Key Responsibilities

• Supervise and mentor supplier Quality engineers, leaders, and specialists

• Disposition and Implement Corrective Action for Non-conformance

• Drive supplier improvement initiatives

• Dotted line responsibilities through supply chain to support deliveries

• Provide direction, guidance, and technical support for critical supplier delivery issues

• Manage quality systems and compliance

• Assure quality requirements are adequately defined at all functional levels to permit appropriate quality planning and verification of compliance. Coordinate TQM efforts across business units.

• Identify, develop and implement new methods of quality management and systems, and audit existing systems to meet division initiatives, ISO9000, and other customer requirements.

• Provide quality oriented leadership in achieving facility quality objectives. Interfaces with internal and external customers to provide comprehensive responses and technical assistance regarding quality systems and/or products.

• Develop, implement, and maintain quality assurance activities for all purchased material, equipment, parts, and processing. Manage supplier quality audits and corrective action plans. Integrate and monitor supplier quality performance with divisional objectives.

• Utilize automated systems where available to proactively plan, implement and track quality systems and processes.

• Maintain the highest degree of customer service, throughput, quality, cost reduction and people productivity.

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Requirements

• Bachelor’s degree in Engineering or other technical related field.

• 10+ years of experience in supplier quality, preferably in aerospace or a highly regulated manufacturing environment.

• Proven leadership experience with ability to manage high-performance teams

• Effective written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts.

• Effective facilitation and coaching skills.

• Knowledge of and experience in Total Quality concepts and ISO procedures.

• Knowledge and experience with statistical improvement methods, and corrective action development experience.

• Managerial experience, with demonstrated ability to provide leadership and motivation to employees.

• Limited travel will be required.

Technical Skills

• Knowledge of aerospace quality standards (AS9100, NADCAP) and regulatory requirements (FAA, EASA).

• Experience conducting supplier audits and managing supplier corrective actions.

• Proficient in root cause analysis tools (8D, 5 Whys, Fishbone).

• Familiarity with supplier quality metrics and data analysis.

• Experience with quality management systems (QMS) and supplier management software.

We offer a comprehensive and competitive total compensation package

Come join the Parker Aerospace Team! We are proud to offer competitive compensation, including participation in annual incentive programs, and benefits designed with health, wealth, and well-being in mind. Our competitive package includes:

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

• 401(k) Plan with company matching contributions at 100% of the first 5% of pay

• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay

• Career development and tuition reimbursement

• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.

• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.

• Paid Time Off and up to 15 Company-Paid Holidays.

Parker Purpose Opportunities (Social Responsibility)

• Business Resource Groups promoting diversity, equity, and inclusion.

• Engagement activities celebrated throughout the year. Examples include Internal Career Day, FYE Celebration, anniversary recognition events, employee appreciation week, veteran appreciation, and more!

• The Parker Foundation provides access to donation matching, disaster relief, charitable organization funding, and paid volunteer hours.

Additional Benefits

• Employee discounts on various services (car purchases, computer purchases, life adventures, etc.).

• Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).

• Dress for Your Day policy, offering flexible work attire options.

• A free, on-site, 24-hour Fitness Center available to all active Team Members.

• Grab a bite to eat at the on-site cafeteria that provides a wide array of breakfast, lunch, and snacks. We also have vending machines available during scheduled breaks and lunch periods.

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

This position may be subject to meeting U.S.