Supplier Performance Manager

Socket.dev; Littleton (CO); On-site; USD 100,000 - 130,000; Full time

Job summary

ExoTerra is seeking a Supplier Performance Manager in the Denver metro area to monitor and improve supplier execution across delivery, quality, and readiness metrics. The role leads supplier surveillance and recovery to ensure material availability for programs and production, without owning subcontract strategy or commercial authority.

You will coordinate with Quality, Engineering, Operations, and Subcontracts, manage supplier risk, and support onboarding and readiness reviews to sustain

Qualifications

• 5-8+ years of experience in supply chain, supplier management, manufacturing operations, or quality execution.
• Experience with aerospace, defense, or regulated manufacturing suppliers preferred.
• Strong organizational, communication, and follow-through skills.
• Ability to manage multiple suppliers and priorities simultaneously.

Responsibilities

• Monitor supplier on-time delivery, lead time, and material readiness.
• Track quality performance including NCRs, escapes, corrective actions, and concessions.
• Maintain supplier dashboards and scorecards.
• Identify at-risk suppliers and initiate recovery actions.
• Lead supplier recovery plans and weekly cadence meetings.
• Coordinate with Quality, Engineering, Operations, and Subcontracts on issue resolution.
• Escalate unresolved supplier risks to leadership and program management.
• Support new supplier onboarding and readiness to support production.
• Coordinate source inspections and quality surveillance activities.
• Ensure flowed-down requirements are met (quality, delivery, documentation).

Skills

Supply chain experience

Aerospace suppliers

Communication

Multitasking

Tools

ERP/MRP systems

Dashboards

Job description

Company Overview

ExoTerra designs and manufactures the propulsion systems that move spacecraft farther, longer, and more efficiently. As a leader in electric propulsion, we develop and produce Hall thrusters, propulsion modules, and power electronics at scale, supporting a growing range of space missions and constellations. With the recent announcement of ExoTerra joining Voyager Technologies, we are better positioned than ever to advance next-generation in-space propulsion.

Reports To: Director of Supply Chain, Subcontracts, or Operations (org-dependent)

Location: Denver Metro Area (On-site / Hybrid)

Travel: Up to 15-25% (supplier visits, audits, readiness reviews)

Job Summary

The Supplier Performance Manager is responsible for monitoring and improving supplier execution across delivery, quality, and readiness metrics. This role provides supplier surveillance and recovery leadership to ensure material availability and supplier reliability in support of program and production commitments. Acting as the execution arm of Supply Chain and Programs, you will focus on visibility, follow-through, and recovery-driving supplier accountability without owning subcontract strategy, negotiations, or commercial authority.

Essential Duties

Supplier Performance & Surveillance

• Monitor supplier on-time delivery (OTD), lead time adherence, and material readiness
• Track quality performance including NCRs, escapes, corrective actions, and concessions
• Maintain supplier performance dashboards and scorecards
• Identify at-risk suppliers early and initiate recovery actions

Supplier Recovery & Issue Management

• Lead supplier recovery plans for late, quality-impacted, or capacity-constrained suppliers
• Facilitate weekly supplier cadence meetings and action tracking
• Coordinate with Quality, Engineering, Operations, and Subcontracts on issue resolution
• Escalate unresolved supplier risks to Supply Chain leadership and Program Management

Readiness & Compliance Support

• Support new supplier onboarding in partnership with Supplier Quality (qualification, flowed-down requirements, and readiness to support production)
• Support supplier readiness reviews (manufacturing readiness, test readiness, first article support)
• Coordinate source inspections and quality surveillance activities
• Ensure suppliers are compliant with flowed-down requirements (quality, delivery, documentation)
• Support ISO / AS9100 audit readiness related to supplier performance controls

Execution Support to Subcontracts & Programs

• Support Supply Chain and Operations Manager with tracking PO execution, verifying delivery status, and supporting change execution
• Provide supplier performance inputs to program reviews, production readiness gates, and risk registers

Required Qualifications

• 5-8+ years of experience in supply chain, supplier management, manufacturing operations, or quality execution
• Experience working with aerospace, defense, or regulated manufacturing suppliers preferred
• Strong organizational, communication, and follow-through skills
• Ability to manage multiple suppliers and priorities simultaneously

Preferred Qualifications

• Experience supporting AS9100 / ISO-regulated environments
• Familiarity with ERP/MRP systems and supplier performance dashboards
• Experience supporting hardware programs, production environments, or flight hardware supply chains

Export Control / Compliance Requirements

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Compensation & Benefits

Competitive salary range: $100K - $130K (dependent on experience and qualifications)

ExoTerra offers a comprehensive total compensation package, including competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefits package, and various other benefits. When you join our team, you're not just an employee; you become part of a dynamic community dedicated to innovation and excellence.

Equal Employment Opportunity Statement

ExoTerra is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.