Supplier Operations Specialist - Hybrid/Remote

4imprint, Inc.; Oshkosh (WI); Hybrid; USD 25,000 - 33,000; Full time

Job summary

4imprint, Oshkosh, WI seeks a Supplier Operations Associate to support order resolution behind the scenes with internal staff, suppliers and decorators. You’ll handle inquiries across work queues, ensuring smooth processing and a positive customer experience while upholding core values.

After introductory onsite training, a hybrid schedule is available in WI; remote work is possible with in-person requirements.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years’ experience in supplier relations, purchasing, customer service or related fields.
• Proficiency in Microsoft Office Suite programs.
• Please refer to the physical requirements form for details on the physical requirements of this role.

Responsibilities

• Demonstrate the eight core principles that guide every 4imprint teammate daily: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.
• Answer calls and emails from internal staff, suppliers & decorators to address order-related questions and needs.
• Manage and process incoming order-related inquiries across multiple work queues to address order needs to keep orders moving smoothly, minimize disruptions, and ensure a positive customer experience.
• Assist with ad hoc tasks and projects as needed to support the department and business.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

4imprint, Oshkosh, WI seeks a Supplier Operations Associate to support order resolution behind the scenes with internal staff, suppliers and decorators. You’ll handle inquiries across work queues, ensuring smooth processing and a positive customer experience while upholding core values.

After introductory onsite training, a hybrid schedule is available in WI; remote work is possible with in-person requirements.