Supplier Merchandising Services Specialist- (Remote)

UNFI; Providence (RI); Remote; USD 50,000 - 70,000; Full time

Job summary

Join UNFI as a Supplier Merchandising Services Specialist, responsible for managing supplier disputes and providing analytics support in a remote setting. You'll work closely with internal teams and external suppliers to ensure timely resolutions, playing a key role in maintaining productive business relationships. This entry-level position requires strong communication and organizational skills, supporting a dynamic sales team in a premier grocery wholesaler committed to growth and sustainability.

Benefits

Medical

Dental

Vision

Competitive 401k

Flexible PTO

Mentorship program

Qualifications

• 1-2 years’ experience in office environment within a related field.
• System knowledge and experience preferred.

Responsibilities

• Works directly with customers and suppliers to resolve all disputes.
• Supports training and documentation for work-related activities.
• Tracks tasks to ensure timely delivery of metrics.

Skills

Strong planning and organizational skills

Analytic and problem-solving skills

Excellent oral and written communication skills

Education

2-year degree or equivalent experience

Job description

Join to apply for the Supplier Merchandising Services Specialist- (Remote) role at UNFI

Join to apply for the Supplier Merchandising Services Specialist- (Remote) role at UNFI

Purpose:

Responsible for the execution and support of the overall supplier dispute process across varied processes and systems for the organization. Establishes professional working relationships with internal and external customers in order to provide timely and accurate resolution, analytics, and reporting.

What does it mean to be part of the Sales team?

The Sales team is responsible for providing high quality, streamlined service with a focus on corporate initiatives for their assigned customer(s). Our sales team is crucial in delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. With an ever-expanding selection of 1,000 new products every month, our team helps maximize sales with the right assortment of products based on customers' demographics and lifestyle. We are responsible for creating relationships of trust, integrity, customer satisfaction and loyalty to help our customers achieve their goals, delivering better together.

Job Responsibilities:

• Works directly with internal and external customers, suppliers, brokers, internal departments, etc., to research, resolve, all disputes and passes within multiple systems. (50%)
• Supports the development and testing of appropriate training and documentation to support all work-related activities. (10%)
• Coordinates with other internal departments regarding resolution, closing process gaps, and documentation requirements. (10%)
• Provides support for priority suppliers, which includes dedicated access and support for areas provided. (10%)
• Effectively tracks tasks to ensure on-time and accurate delivery of agreed upon metrics/deliverables. (10%)
• Processes entries in multiple systems with a high level of accuracy and timeliness. (10%)
• Performs other relevant job duties as required.
  
  

Education/ Certifications/Experience:

• 2-year degree or equivalent experience.
• 1-2 years’ experience in office environment within a related field.
• System knowledge and experience, preferred.
  
  

Knowledge/ Skills/ Abilities:

• Strong planning and organizational skills.
• Excellent analytic and problem-solving skills, with the ability to translate data into meaningful and actionable recommendations.
• Excellent oral and written communication skills with the ability to effectively convey information in a clear and concise manner.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
  
  

Work Environment: Remote Role:

This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits: Medical, Dental, Vision, Competitive 401k, Flexible PTO or Competitive PTO plan, mentorship program/developmental opportunities, other benefits applicable to specific role.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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