Supplier Development Engineering Intern

Motorola Solutions; Elgin (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

Motorola Solutions is seeking a Quality Engineer Intern to own and manage quality initiatives for our EMS. You will apply proven methodologies and work with global quality teams to ensure quality throughout the manufacturing process.

Reporting to the Make/Deliver Quality Manager, you’ll collaborate with Supply Chain, Engineering, Technical Support, and Order Management to drive improvements in the EMS and DC for our LMR and Video product lines and to serve our customers with rigor and

Qualifications

• Currently enrolled in a Bachelor's degree program in Engineering, or a related technical field with a graduation date no late then Dec. 2030.
• Familiar with quality plans and 8D problem-solving methodology.
• Experience using JIRA for issue tracking is a plus.

Responsibilities

• Initiate detailed quality plans to identify and define quality related goals for the project that effectively addresses the expectations of the customer and deliverables.
• Lead cross functional activities to effectively address stop-ship/stop-build events, utilizing an 8D methodology to drive issues to effective and timely resolution.
• Drive resolution of complex multi-disciplinary problems/customer complaints using JIRA tool and using an 8D methodology throughout issue investigation to drive high customer satisfaction.
• Champion design and manufacturing improvements based on return data analysis trends to reduce DQ and enhance the customer experience.
• Develop, maintain, and report on product quality Metrics/KPIs relating to stated Goals and Objectives.
• Prepare and present quality performance results on a regular basis to senior Supply Chain and Design Engineering leadership.
• Manage quality performance of all in house manufactured product and OEM/ODM supplied products by monitoring KPIs and when necessary, initiating requests for Corrective Actions.
• Drive robust Preventive Actions identifying underlying process gaps to prevent recurrence of significant quality issues.

Skills

Quality engineering

Cross-functional collaboration

Root cause analysis

Problem solving

Education

Bachelor's degree in Engineering

Tools

JIRA

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.

Job Description

The primary responsibility of the Quality Engineer Intern is to own and manage various aspects of quality, effectively and efficiently for Motorola Solution’s EMS. Using proven methodologies, the Quality Engineer will, as a subject matter expert during the manufacturing process ensuring quality throughout the process and ultimately are the voice and advocate of our customers. Reporting to the Make/Deliver Quality Manager, the Quality Engineer Intern will work very closely with global quality teams from various plants nationally and internationally. This role will also work closely with Supply Chain, Engineering, Technical Support, Service and Order Management teams during day to day operations. The Quality Engineer intern will be improving our overall quality performance of the EMS & DC for our LMR and Video product Line. Our Intern will help review and optimize our key responsibilities included below:

Key Responsibilities

• Initiate detailed quality plans to identify and define quality related goals for the project that effectively addresses the expectations of the customer and deliverables.
• Facilitate and lead all cross functional activities to effectively address stop-ship/stop-build events, utilizing an 8D methodology to drive issues to effective and timely resolution.
• Drive resolution of complex multi-disciplinary problems/customer complaints using JIRA tool and using an 8D methodology throughout issue investigation to drive high customer satisfaction.
• Champion design and manufacturing improvements based on return data analysis trends to reduce DQ and enhance the customer experience.
• Develop, maintain, and report on product quality Metrics/KPIs relating to stated Goals and Objectives.
• Prepare and present quality performance results on a regular basis to senior Supply Chain and Design Engineering leadership.
• Manage quality performance of all in house manufactured product and OEM/ODM supplied products by monitoring KPIs and when necessary, initiating requests for Corrective Actions.
• Drive robust Preventive Actions identifying underlying process gaps to prevent recurrence of significant quality issues.

Basic Requirements

• Currently enrolled in a Bachelor’s degree program in Engineering, or a related technical field with a graduation date no late then Dec. 2030.

Travel Requirements

None

Relocation Provided

None

Position Type

Intern

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.