Supplements & Personal Care Manager

New Morning Market; Woodbury (CT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k match

25% employee discount

Full-time/Part-time flexibility

Paid time off

Career opportunities & training

Quality of life schedule

Job summary

New Morning Market in Woodbury, CT seeks a Supplements & Personal Care Manager to lead the Wellness department, delivering knowledgeable guidance on vitamins and related products while ensuring outstanding customer service.

You will manage inventory, coordinate promotions, coach staff, and partner with buyers to optimize assortment and sales, scheduling, and performance reviews. This role requires leadership, reliability, weekend availability, and adaptability.

Qualifications

• Be at least 18 years old with 1 year of vitamin/holistic experience and leadership.
• Knowledge of natural foods trends and product categories.
• Experience serving the public and handling multiple demands.
• Able to market Wellness products and communicate clearly.
• Willingness to work one weekend day and maintain regular attendance.
• Learn and adapt to changing job requirements.

Responsibilities

• Provide prompt, friendly, and knowledgeable customer guidance on supplements and related items.
• Order products and manage inventory; oversee sales and promotions.
• Collaborate with buyers to plan inventory based on sales data and trends.
• Coach team members and conduct performance reviews; participate in meetings.
• Schedule staff to meet customer needs and maintain service standards.
• Communicate policies and product knowledge to the team; act as MOD as needed.

Skills

Leadership

Customer service

Team coaching

Communication

Scheduling

Merchandising

Job description

As the Supplements & Personal Care Manager you will be responsible for the sales and operation of the Wellness department, ensuring excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products. You will also maintain an in-depth knowledge of vitamins, supplements, and other HBA items, providing guidance on supplements, health and beauty, and related products to our customers.

• Ensure excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products
• Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department, providing customers with guidance on supplements, health and beauty, and related products
• Order product and manage inventory control
• Oversee sales and promotional events
• Work to achieve required sales, margin, expense and labor goals, through maintaining the proper product assortment, merchandising and inventory control to avoid out of stocks and overstocks
• Work with buyer to determine inventory, based on frequent evaluation of sales reports and current market trends
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and performance review process.
• Regularly attend and participate at in-store meetings.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels to ensure customers' needs are consistently met.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
• Serve as a Manager on Duty (MOD) as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership experience
• Knowledge of trends in natural foods industry.
• Experience serving the public.
• Ability to handle multiple demands.
• Concrete ideas of how to market Wellness products at the store.
• Communication skills: be a good listener, with the ability to give clear instructions.
• Demonstrated ability to follow through on commitments and handle multiple demands.
• Willingness to work one weekend day.
• Regular, predictable attendance.
• Willingness and ability to learn to meet the changing requirements of the job.

The hiring range for this position is $23 - $26/hour DOE.

New Morning's benefits are designed to reflect our belief in personal well-being and a healthy community.

• Competitive wages and benefits including 401k match
• 25% discount for full-time employees
• Full-time and part-time flexibility
• Paid time off for full-time positions
• Great career opportunities & training
• Quality of life schedule and work with great people