Supervisory Social Worker (Program Coordinator - CERS Peer Center)

US-Department-of-Veterans-Affair; Los Angeles (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

US Department of Veterans Affairs is seeking a Social Worker (Program Coordinator) at the Greater Los Angeles VA Healthcare Center in the Community Engagement Reintegration Services (CERS) - Peer Center. The role requires a master’s degree in social work, CSWE accreditation, and state licensure to independently practice at the master’s level.

The position emphasizes coordinating clinical programs for Veterans, supervising multidisciplinary staff, and developing policies, procedures, and reports.

Qualifications

• Knowledge of program coordination and administration.
• Ability to supervise multidisciplinary staff and provide supervision for licensure.
• Experience writing policies, procedures, and practice guidelines.

Responsibilities

• Oversee daily operation of the clinical program.
• Develop and monitor program policies and procedures.
• Provide leadership and training to assigned staff.
• Prepare reports and statistics for facility, VISN, and national use.

Skills

Program coordination

Staff supervision

Policy development

Program evaluation

Education

Master's in Social Work

Job description

This position will be within the Community Engagement Reintegration Services (CERS) - Peer Center at Greater Los Angeles VA Healthcare Center for the National Center for Warrior Independence, which provides Veterans with a safe, peer-driven community space that supports recovery, social connection, empowerment, and reintegration through peer-led activities, access to resources, and guidance from trained Peer Specialists. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
• Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. [Transcripts must be submitted at time of application. Conferral of degree(s) must be stated on transcript(s). Unofficial transcripts(s) are acceptable]
• Licensure. Must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. [Copies of licensure/certification must be submitted with application packet]

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations

In addition to the basic requirements listed above for employment, the following criteria must be met:

Social Worker (Program Coordinator), GS-12

Applicants must have at least one (1) year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification.

Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities:

• Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
• Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
• Ability to supervise multidisciplinary staff assigned to the program.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
• Ability to provide training, orientation, and guidance within clinical practice.

Assignments:

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.

The full performance level of this vacancy is GS-12.

Physical Requirements:

See VA Directive and Handbook 5019, Employee Occupational Health Services.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.