SUPERVISORY SALES ASSOCIATE - NORTH ISLAND TOUCH & GO MINI MART - FULL TIME (35-40 HOURS)

Navy Exchange; San Diego (CA); In loco; USD 24.000 - 34.000; Tempo pieno

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PAID ANNUAL AND SICK LEAVE

Descrizione del lavoro

Navy Exchange on North Island is seeking a Supervisory Sales Associate for the North Island Touch & Go Mini Mart. This full-time position (35-40 hours) focuses on leading a team, delivering excellent customer service, and promoting our brand while ensuring a positive and productive work environment.

You will train staff, manage store operations, handle POS transactions, and participate in inventories and merchandise control. A strong, customer-focused attitude is essential.

Competenze

• Product Knowledge: knowledge of products and ability to train sales staff.
• Communication Skills: strong interpersonal and written communication abilities.
• Mathematical Skills: basic math, making change, and using a calculator.

Mansioni

• Proactively engage customers and assess their needs.
• Direct customers to merchandise and explain upcoming events and promotions.
• Provide leadership, coaching and training to sales associates.

Conoscenze

Product Knowledge

Communication Skills

Mathematical Skills

Descrizione del lavoro

Job Description - SUPERVISORY SALES ASSOCIATE - NORTH ISLAND TOUCH & GO MINI MART - FULL TIME (35-40 HOURS) (260003RR)

Job Description

SUPERVISORY SALES ASSOCIATE - NORTH ISLAND TOUCH & GO MINI MART - FULL TIME (35-40 HOURS)

Job Number

260003RR

Primary Location

Other Locations

United States-California, United States

Organization

North Island Touch and Go Pay Range : 21.28

Come work for us as aFEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• Maintaining store appearance.
• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer’s individual needs.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation
• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
• Responsible for the security of cash fixed assets and merchandise inventory.
• Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory.
• Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements
• Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open close locations.
• Other Duties as assigned

QUALIFICATIONS: Product Knowledge Moderate level of knowledge of products merchandise Provide training documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred.

Communication Skills: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customer’s peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills: Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win win situation.

PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays.

May work across multiple departments based upon business needs.

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

• PAID ANNUAL AND SICK LEAVE

GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

AND SPECIALIZED EXPERIENCE: 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.