SALES ASSOCIATE - NORTH ISLAND MAIN STORE - ELECTRONICS DEPT - PART TIME (20-34.50 HOURS)

Navy Exchange Service Command; San Diego (CA); Sur place; USD 20 000 - 29 000; Temps partiel

Avantages offerts par ce poste

PAID ANNUAL AND SICK LEAVE

MEDICAL/DENTAL INSURANCE

FLEXIBLE SPENDING ACCOUNT

PENSION PLAN

401K SAVINGS PLAN - UP TO 3% MATCH

SHORT TERM DISABILITY /LONG TERM DISAB

LIFE INSURANCE

TAX FREE SHOPPING PRIVILEDGES

FREE BUS PASSES/FREE PARKING

DISCOUNTED TICKETS AT MWR

ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Résumé du poste

Navy Exchange Service Command in San Diego's North Island Main Store Electronics Department is seeking a Sales Associate to work part-time (20–34.5 hours). You will be the face of our brand, assist customers, and help them recognize the value of our products with a professional, educational approach.

The role covers customer service, sales, inventory, and merchandising. No prior experience required; training is provided and a strong emphasis on customer satisfaction is expected.

Qualifications

• Product knowledge: Basic knowledge of products/merchandise.
• Experience: Retail experience preferred but not required.
• Communication Skills: Strong interpersonal and communication skills. Ability to read, write and interpret documents such as safety rules and manuals.
• Mathematical Skills: Basic math functions such as addition, subtraction, multiplication and division.
• Reasoning Ability: Ability to multi-task, work in a team, and take initiative without supervision.

Responsabilités

• Proactively engage and connect with customers.
• Maintain store appearance and organization.
• Cross-sell products and upsell based on customer needs and promotions.
• Learn product features and use POS tools to provide product knowledge.
• Be the keeper of merchandise and complete inventory-related tasks.

Connaissances

Product knowledge

Retail experience

Customer service

Communication

Cash handling

Formation

High school diploma or equivalent

Description du poste

Job Description – SALES ASSOCIATE – NORTH ISLAND MAIN STORE – ELECTRONICS DEPT – PART TIME (20–34.50 HOURS)

Job Number

260002YQ

Salary: North Island Pay Range: $17.75 per hour

Job Summary

As a sales associate you will be the face of our company, you get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

Customer Service

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.

Sales

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

Inventory

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

Dependability

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments.
• Other Duties as assigned

Qualifications

Product Knowledge: Basic knowledge of products merchandise

Experience: Retail experience preferred but not required

Communication Skills: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills: Basic math functions such as addition subtraction multiplication and division.

Reasoning Ability: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

Physical Demands

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills

Enthusiastic friendly and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early morning’s evenings weekends and holidays

This position may work across multiple departments based on business needs. The initial assignment will be in the Lawn and Garden department.

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

• PAID ANNUAL AND SICK LEAVE
• MEDICAL/DENTAL INSURANCE
• FLEXIBLE SPENDING ACCOUNT
• PENSION PLAN
• 401K SAVINGS PLAN - UP TO 3% MATCH
• SHORT TERM DISABILITY /LONG TERM DISABILITY
• LIFE INSURANCE
• TAX FREE SHOPPING PRIVILEDGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

No experience required. High school graduate or equivalent preferred.